OnGuard 6.3 and older

Symptom During installation of OnGuard on a client computer running Windows XP Service Pack 3, Windows Vista Service Pack 1, or Windows Server 2008, the following error message might appear: "WScript.exe - Entry point not found The p...

Symptom During installation of OnGuard or an OnGuard Hot Fix on a computer running Windows XP or Windows Server 2003, the following error message might appear: "Error 1718. File < file_name.msi > was rejected by digital signature ...

Symptom The following error message might appear during installation of SQL Server 2008 Native Client on a computer running Windows 7: "An error occurred during the installation of assembly Microsoft.VC80.CRT,version='8.0.50727...

Symptom During installation of OnGuard  on a computer running Windows , the following error message might appear: "Error 1935. An error occurred during the installation of assembly component {550B5BF0-FF32-EF74-A01F-C8B3B9A1E18E}. ...

Symptom During installation of Microsoft .NET Framework 2.0, you might encounter the following error message: "Error 25007. Error occurred while initializing fusion. Setup could not load fusion with LoadLibraryShim(). Error: The handle ...

Symptom When launching the installer for SQL Server Management Studio 2008 from the OnGuard Supplemental Materials disc on a computer running Windows 7 you may encounter the following error message: "This program has known compatibility is...

Symptom When opening System Administration or Alarm Monitoring on a computer running Windows 7 or Windows Server 2008 R2, the application fails to open, and the following error message appears: "System Administration has stopped working...

How to install SQL Server Management Studio for SQL Server 2008 Express Procedure Steps From the OnGuard Supplemental Materials disc (revision 9 or later), browse to the Prerequisite Software folder, and then to the Microsoft SQL Se...

Question During the installation of Visitor Management Front Desk or Kiosk why is the Publisher listed as "Unknown Publisher"? Answer ClickOnce applications such as Visitor Management Front Desk and Kiosk that were distributed with...

Symptom When upgrading from OnGuard 2010 to the OnGuard 2010 Technology Update, the Maintenance wizard starts, and the options to Modify, Repair, or Remove are available, but there is no option to upgrade. Resolution When upgrading from OnG...