12/06/2022Matthew Therolf
EventContextProvider logs grow uncontrollably citing SQL DLL not found Symptom Customers may experience the error exception below that grows every 5-10 minutes in SQL Server Message: Error occurred.\r\nLnl.OG.BusinessLayer.Common.BusinessLayerEx...
05/05/2022April Daniels
Symptom When updating a client from a previous version of OnGuard, during the update download the following error is shown: Resolution Perform the following procedure: Verify that the Client Update Service is configured to interact with the ...
02/04/2022April Daniels
How to change the default port for the OnGuard web console and web clients/modules from 8080 to a custom port. Procedure Steps To change ports in OnGuard from the default port 8080 you will have to modify the following files: C:\Program Files (...
02/09/2018April Daniels
Symptom The following error may be received in OnGuard even if the Event Context Provider service is not running: TIME: [02/06/2018 11:17:12] SEVERITY: Information ERROR CODE: 0x00010005 PROGRAM: Lnlcomsrvr FILE: Thread...
02/08/2018April Daniels
Symptom LS Web Service stops immediately after starting. The following error is present in C:\ProgramData\Lnl\nginx\logs\ Error.log : 2018/01/16 13:28:50 [emerg] 7056#728: BIO_new_file("C:\ProgramData\Lnl\nginx/conf/ls_s...
12/14/2009April Daniels
Product Name LS ID Allocation service uses TCP port 4065 General Information The LS ID Allocation service, used to manage pre-allocated IDs across an enterprise installation, uses TCP port 4065. If communications between parent (master) and...