Other LS Services

OnGuard 8.0 Client Update Service fails with "A fatal error occurred during installation. The installation is running in an unsupported, reduced-interface mode."

05/05/2022April Daniels
Symptom When updating a client from a previous version of OnGuard, during the update download the following error is shown: Resolution Perform the following procedure: Verify that the Client Update Service is configured to interact with the ...

How to change default port 8080 for console and web clients/modules

02/04/2022April Daniels
How to change the default port for the OnGuard web console and web clients/modules from 8080 to a custom port. Procedure Steps  To change ports in OnGuard from the default port 8080 you will have to modify the following files: C:\Program Fi...

RabbitMQ logs show handle.exe errors

01/28/2022Steve Goldstein
Symptom The RabbitMQ logs on the OnGuard server contain the error "Could not find handle.exe, please install from sysinternals". This error is added to the RabbitMQ logs every 5 seconds. Resolution This is a RabbitMQ error message. W...

Events Waiting To Be Received By The Event Context Provider.

02/09/2018April Daniels
Symptom The following error may be received in OnGuard even if the Event Context Provider service is not running:      TIME: [02/06/2018 11:17:12]    SEVERITY: Information  ERROR CODE: 0x00010005  ...

LS Web Service stops immediately after starting

02/08/2018April Daniels
Symptom   LS Web Service stops immediately after starting. The following error is present in  C:\ProgramData\Lnl\nginx\logs\ Error.log :   2018/01/16 13:28:50 [emerg] 7056#728: BIO_new_file("C:\ProgramData...

LS ID Allocation service uses TCP port 4065

12/14/2009April Daniels
Product Name LS ID Allocation service uses TCP port 4065 General Information The LS ID Allocation service, used to manage pre-allocated IDs across an enterprise installation, uses TCP port 4065. If communications between parent (master) and...