12/06/2022Matthew Therolf
																	
							
							
								
 EventContextProvider logs grow uncontrollably citing SQL DLL not found  Symptom  Customers may experience the error exception below that grows every 5-10 minutes in SQL Server   Message: Error occurred.\r\nLnl.OG.BusinessLayer.Common.BusinessLayer...							
						 
											
														
							
								05/05/2022April Daniels
																	
							
							
								
 Symptom  When updating a client from a previous version of OnGuard, during the update download the following error is shown:     Resolution  Perform the following procedure:   Verify that the Client Update Service is configured to interact with th...							
						 
											
														
							
								02/04/2022April Daniels
																	
							
							
								
 How to change the default port for the OnGuard web console and web clients/modules from 8080 to a custom port.  Procedure Steps   To change ports in OnGuard from the default port 8080 you will have to modify the following files:   C:\Program Files...							
						 
											
														
							
								02/09/2018April Daniels
																	
							
							
								
 Symptom       The following error may be received in OnGuard even if the Event Context Provider service is not running:          TIME: [02/06/2018 11:17:12]       SEVERITY: Information    ERROR CODE: 0x00010005    PROGRAM: Lnlcomsrvr    FILE: Thre...							
						 
											
														
							
								02/08/2018April Daniels
																	
							
							
								
 Symptom            LS Web Service stops immediately after starting. The following error is present in    C:\ProgramData\Lnl\nginx\logs\    Error.log :             2018/01/16 13:28:50 [emerg] 7056#728: BIO_new_file("C:\ProgramData\Lnl\nginx/conf/ls...							
						 
											
														
							
								12/14/2009April Daniels
																	
							
							
								
 Product Name     LS ID Allocation service uses TCP port 4065  General Information    The LS ID Allocation service, used to manage pre-allocated IDs across an enterprise installation, uses TCP port 4065.  If communications between parent (master) a...