Hardware

Symptom Brand new BlueDiamond Mobile Ready Reader (MRR) is not displaying in the BlueDiamond Toolkit for provisioning.   Resolution BlueDiamond MRR are being shipped from the factory by default now with Bluetooth disabled. A BDC-ULK and BDC-BLUET...

How to wire F/2F-enabled BlueDiamond readers to a Micro Reader Junction (MRJ) box  Procedure Steps   Most installations with F/2F will use a Micro Reader Junction (MRJ) box. Below are the wire maps to the appropriate pins o...

How to wire F/2F-enabled BlueDiamond readers to a Micro Reader Junction (MRJ) box  Procedure Steps   Most installations with F/2F will use a Micro Reader Junction (MRJ) box. Below are the wire maps to the appropriate pins o...

 Question     What are the expected behaviors of the LEDs on BlueDiamond and BlueDiamond T readers when used with a Wiegand Interface Unit (WIU)?     Answer   Refer to the below chart for LED behaviors depending on the readers mode an...

 Question     What are the expected behaviors of the LEDs on BlueDiamond and BlueDiamond T readers when used with a Wiegand Interface Unit (WIU)?     Answer   Refer to the below chart for LED behaviors depending on the readers mode an...

Question   BlueDiamond readers do not work with DESFire cards. This impacts BlueDiamond readers sold prior to third quarter 2018.   Answer   Earlier manufactured BlueDiamond readers with firmware DEV_17 ...

Symptom When an iClass badge with pre-programmed or custom-programmed information is presented to a BlueDiamond reader, Alarm Monitoring shows ‘Invalid Card Format’.  These same badges are successfully read with other iClass readers.  Resolut...