Hardware

Brand new BlueDiamond Mobile Ready Reader (MRR) is not displaying in the BlueDiamond Toolkit for provisioning

06/08/2022April Daniels
Symptom Brand new BlueDiamond Mobile Ready Reader (MRR) is not displaying in the BlueDiamond Toolkit for provisioning.   Resolution BlueDiamond MRR are being shipped from the factory by default now with Bluetooth disabled. A BDC-ULK and BDC-BLUET...

F/2F enabled BlueDiamond Readers wired to MRJ

01/25/2019April Daniels
How to wire F/2F-enabled BlueDiamond readers to a Micro Reader Junction (MRJ) box  Procedure Steps   Most installations with F/2F will use a Micro Reader Junction (MRJ) box. Below are the wire maps to the appropriate pins o...

F/2F enabled BlueDiamond Readers wired to MRJ

01/25/2019April Daniels
How to wire F/2F-enabled BlueDiamond readers to a Micro Reader Junction (MRJ) box  Procedure Steps   Most installations with F/2F will use a Micro Reader Junction (MRJ) box. Below are the wire maps to the appropriate pins o...

BlueDiamond Reader LED behaviors when used with WIU

11/12/2018April Daniels
 Question     What are the expected behaviors of the LEDs on BlueDiamond and BlueDiamond T readers when used with a Wiegand Interface Unit (WIU)?     Answer   Refer to the below chart for LED behaviors depending on the readers mode an...

BlueDiamond Reader LED behaviors when used with WIU

11/12/2018April Daniels
 Question     What are the expected behaviors of the LEDs on BlueDiamond and BlueDiamond T readers when used with a Wiegand Interface Unit (WIU)?     Answer   Refer to the below chart for LED behaviors depending on the readers mode an...

BlueDiamond readers not working with DESFire cards

07/02/2018April Daniels
Question   BlueDiamond readers do not work with DESFire cards. This impacts BlueDiamond readers sold prior to third quarter 2018.   Answer   Earlier manufactured BlueDiamond readers with firmware DEV_17 ...

iClass Badges Causing Invalid Card Format Signals WIth BlueDiamond Readers

04/18/2018April Daniels
Symptom When an iClass badge with pre-programmed or custom-programmed information is presented to a BlueDiamond reader, Alarm Monitoring shows ‘Invalid Card Format’.  These same badges are successfully read with other iClass readers.  Resolut...