Install / Upgrade

Silent Installation of OnGuard 8.1 Fails When Installing Subset of Default Features

08/01/2022Steve Goldstein
Symptom If you modify the SetupAssistantConfig.txt file to install a subset of the default OnGuard 8.1 features as described in the "Unattended Installation of OnGuard" chapter of the Advanced Installation Guide , the installation fail...

Could not load type 'Lnl.Security.Unmanaged.Cryptography.CryptoAlgorithmIdManaged' from assembly 'Lnl.Security.Unmanaged following an upgrade to OnGuard 8.1

07/21/2022Content Creator
Symptom Setup Assistant or Database Setup does not complete in OnGuard 8.1. LnlLogVerbose shows the error: Could not load type 'Lnl.Security.Unmanaged.Cryptography.CryptoAlgorithmIdManaged' from assembly 'Lnl.Security.Unmanaged Resolu...

PC may stop unexpectedly and show an error on a blue screen after the Security Utility applies settings in Setup Assistant

06/09/2022April Daniels
Symptom PC may stop unexpectedly and show an error on a blue screen after the Security Utility applies settings in Setup Assistant Resolution Microsoft's enhanced DCOM security restricting global anonymous policies changed recently.   ...

OnGuard installer detects the Windows Storage Sense feature

03/23/2022Steve Goldstein
Symptom When installing or upgrading OnGuard 8.1 and earlier, you see the following error message: Before installing OnGuard, in Windows go to Settings > System > Storage > Storage Sense and turn off the "Storage Sense" and unc...

Upgrading from OnGuard 6.6 through 7.4 to OnGuard 7.6 and later

02/16/2022April Daniels
Symptom You must take certain steps when configuring new hardware and upgrading to OnGuard 7.6 or later, then restoring an older OnGuard 7.4 or earlier database on the upgraded system. Resolution Contact SIG for a new license file that support...

Required installations and configurations before performing the OnGuard installation.

02/10/2022April Daniels
Product Name Required installations and configurations before performing the OnGuard installation.  General Information The following must be installed and configured before installing OnGuard: When installing OnGuard servers or clients, t...

After configuring Database Archiving, errors generate from Setup Assistant and Database Setup

02/07/2022April Daniels
Symptom  When running Setup Assistant or Database Setup after configuring database archiving in System Administration, various errors are generated preventing the creation of the database tables. This is due to the  application.config fi...

Setup Assistant Configuration Editor Error

02/07/2022April Daniels
Symptom  Setup Assistant shows  Configuration editor: Error .     Resolution  Replace the  application.config file with one that works correctly, and make sure that the information inside the file is modified as ne...

Performing a client update will fail when updating from an older OnGuard version to any version of OnGuard 7.6.382.496 or later

11/30/2021Content Creator
Symptom Performing a Client Update will fail when updating from an older (pre-Jan 2021) OnGuard version to any version OnGuard 8.0 or above (Including OnGuard 8.0, 8.0 Update 1 and above) or any interim build of OnGuard 7.6 Update 3 starting from ...

Upgrading RabbitMQ and NGINX for OnGuard

07/19/2021Content Creator
Upgrading RabbitMQ and NGINX for OnGuard® **This document only applies to customers using OnGuard® 7.5 or greater** NOTE: Specific versions of each component are not specified below. Each version of OnGuard® includes a Third-pa...