Prism

Symptom  Connection errors occur with RabbitMQ if OnGuard is installed on a system before the Prism client is installed.  Resolution  To avoid connections errors with RabbitMQ, install the Prism client first, and then install OnGuard.  Applies T...

Question     What ports are used by Prism and LNVR, and what are the Microsoft requirements?     Answer     Prism and LNVR require the following ports:       135 client workstation/server communications port DCOM will use any random po...

Symptom Interlogix cameras show ghosting/artifacts when viewing the cameras in Live. They might also be slow to load when trying to view live video (20-30s). Resolution Log into the camera's web page. Go to the Image settings. Change t...

How to resolve conflicts in Prism for ports 5000 and 5001   Procedure Steps By using netstat in command line, you can tell what ports are being used.  The best way to filter to find a port you are looking for is: Netstat –an | find “:5000” or...

How to determine the current Prism version Procedure Steps Various Prism components have different version numbers that can be accessed in different ways. To determine the version of the Prism Common Services program: 1. Click Start > All ...