Integrations

Symptom Unable to connect to FIPS 201 and getting the error "The client and server cannot communicate because they do not pose a common algorithm." Resolution The newest PACS service uses TLS encryption now, with the following prerequisites: Th...

Symptom   Linkage issue when using Advisor Advance  DGP output .  When using a  DGP output , the activation status to build a global I/O that changes the reader mode (for example, to Unlocked) provides good  output , but the  linkag...

This article describes settings that have been successfully used within OnGuard and Entrust IntelliTrust in order to use IntelliTrust as a third-party provider for OnGuard via the OpenID Connect protocol.   Note: Third-party settings may be dif...

How to Troubleshoot OAAP add-on installs. Procedure Steps Place the .msi file for the add-on on the machine you will be installing it on Open cmd by right clicking and selecting Run As Administrator. Navigate to the location of the .msi file vi...

How to obtain technical support for OAAP Video Management System integrations with OnGuard. Procedure Steps If you have purchased an OAAP integrated Video Solution and are looking for technical support, follow the steps below to obtain assista...

Procedure Steps While the Knowledge Base is a great tool for finding solutions and processes not found anywhere else, it is important to know where this information can be found as in many cases this information is spread over different formats....

Viewing the capabilities of IP cameras that were integrated through the OAAP program Procedure Steps The capabilities files for IP cameras that were integrated to the Lenel NVR and certified by Lenel can be found at the Lenel Web site. The c...

Question If my computer does not have a serial port, can I still connect a Guardall control panel via the serial connection or the PX serial module? Answer Yes, this is possible by using a USB-to-serial converter. Lenel has tested the Proli...