Printers / Encoders

No space available on CP1000D or Fargo inline encoder during DESFire encoding Symptom This issue is specific to OnGuard and encoding DESFire. The application keys (PICC master key, Application master key, and File read key) configured for the Op...

 How to configure LS Badge Printing Service to use network and local printers. Procedure Steps  The LS Badge Printing Service can be used to allow printing from Open Access web based clients.  There are two main configuration options for this se...

Symptom Device is HDP5000/5600 printer with CP1000-Lenel inline encoder.  Using iClass unconfigured badges. Badges print but do not appear be encoded though no error is thrown in Onguard and it says completed successfully.     Review the C:\Progra...

Symptom CAC barcode scanning using the keyboard wedge is documented to work so that if CAC is configured, a search is performed with the decoded Social Security Number on the EMP SSN field. However, the search is performed on the configured t...

How to enable lamination when using the HDP5000 printer

How to determine if a DigiOn24 Encoder is in "Flash Mode" in a Magicard Tango 2 or 2e Printer Procedure Steps 1) On the Magicard Tango 2 or 2e printer, remove the right-side cover by removing the two screws. Note: The DigiOn24 encoder is...

 Symptom When printing a badge to a Zebra printer with a standard inline magnetic encoder installed, the badge prints correctly, but fails to encode any information on Track 2. Resolution Note:  The instructions that follow were teste...

How to upgrade the DigiOn24 encoder firmware for inline printers Procedure Steps This procedure is for DigiOn24 encoders that are typically located in inline printers. Important : DO NOT use this procedure unless you have been instruct...