01/25/2024Matthew Therolf
Series 3 Reader Interface Modules show readers offline with LNL- 8000 Multiplexers Symptom User may be trying to upgrade series 1 or 2 panels to work with LNL-8000 Star Multiplexer boards downstream. Panels will show offline and not connect or s...
08/21/2023Matthew Therolf
Symptom
Field reference for Mercury panel part numbers to match LenelS2 LNL-#### part numbers.
Resolution
LNL M-Series part numbers
LenelS2 P/N
MERCURY P/N
LNL-M3300
MP2500
...
12/22/2022Matthew Therolf
Symptom LNL-8000 Port 1 is not communicating with OnGuard. Resolution Controllers* Downstream Boards Series* LNL-8000 (Rev ? – 1.01) LNL-8000 (Rev C ¹ – 2.01.0) LNL- 8000 (Rev C ² – 2.01.0) Port 1 P...
06/23/2022April Daniels
Symptom Need to upgrade firmware on the new LNL-1320-S3B but no patch file exists for the version of OnGuard in use. Resolution A manual method is required to upgrade the firmware. Download the latest version of the Accessory Add-On for Mercu...
02/28/2022Content Creator
02/09/2022April Daniels
Honeywell Integration with OnGuard 7.2 Overview OnGuard 7.2 supports the ability to communicate with Honeywell access panels and downstream devices. This document provides an overview of this support. Honeywell transitio...
02/07/2022April Daniels
X-Series panels in Alarm Monitoring show “Configuration type mismatch” when viewed in the System Tree. Procedure Steps If using OnGuard 7.5 or later, these steps apply if using X3300, X2220, X2210, or X4420 panels: Using a LNL-X3300 as an examp...