01/11/2022Content Creator
Symptom The OHNET Receiver (OH -2000) does not go online by itself when the OHNetworkReceiver service is started after the Comm Server Resolution Use the suggested work around - Manually set OHNET offline and then online to establish a connection...
05/21/2018April Daniels
Bosch panels do not come online in System Administration. Procedure Steps If using Bosch DX4020 Ethernet Network Interface Module: Telnet 192.168.200.155 1 (this should fail within 2 seconds). Telnet 192.168.200.155 9999. Press [En...
10/22/2014April Daniels
Symptom Unable to get ATS intrusion panel online in OnGuard. Resolution Verify the following items: 1. Panel Physical address 2. IP Address assigned to the ATS1809 Ethernet device 3. Central Station Reporting information. Panel Physic...
07/09/2010April Daniels
How to integrate a Galaxy Dimension intrusion panel with OnGuard Procedure Steps 1) Spy key version 5.56 must be applied to the Galaxy Dimension panel, to configure it as a G3 panel. The spy key can be obtained from Honeywell. Note that each sp...