01/12/2012April Daniels
Manually creating the LNRevents database using Management Studio Procedure Steps This article applies to LNVR firmware version 6.4.500 and later, and is useful in situations (particularly when installing SQL 2005 on Windows Server 2003) where...
08/30/2011April Daniels
Symptom The customer cannot modify or add timezones without first taking all of the LNVRs offline, or without causing the Communication Server to hang. In some instances, it will take an extremely long amount of time to update all of the ...
08/30/2011April Daniels
Symptom In Alarm Monitoring or VideoViewer, no yellow X's appear on the channels of Axis 241Q even though the No Video screen is displayed when launching live video. Resolution Upgrade the Axis 241Q firmware to solve this issue: Navig...
12/27/2010April Daniels
Symptom The following error may occur in any OnGuard application:
"Error at loading of ippJP library. No DLLs were found in the Waterfall procedure."
Instead of the ippJP library, one of the following libraries may also be named in th...
11/03/2010April Daniels
Problem Overview Cosmetic issues during time-lapse video playback in OnGuard 2010 Technology Update (6.4.500). Detailed Description OnGuard 2010 Technology Update introduced significant changes in the way gaps are handled during recorded vid...
06/03/2010April Daniels
Problem Overview Error When Switching to Live Video after Viewing Recorded from Archive Server (OG-17598) Detailed Description When video is opened using the Launch recorded video from > Archive Server right-click menu item in Alarm Monito...
06/03/2010April Daniels
Problem Overview PTZ Tour Server Does Not Run on Channel in Failover (OG-17970) Detailed Description The PTZ Tour Server does not work when a channel is in failover mode. The PTZ Tour Server can be configured while in failover mode, but will...
06/03/2010April Daniels
Problem Overview Streaming Video Server Not Supported with H.264 Video Source (OG-16019) Detailed Description The H.264 camera codec is not supported with the BARCO/Streaming Video Server integration. Applies To OnGuard 2008 Plus (6.1.22...
06/03/2010April Daniels
Problem Overview Buffering Streaming Video with Audio Causes Lag in Timestamp Detailed Description When the Buffering Streaming Video feature is activated and the video stream contains audio, the timestamp that is presented by default lags b...
06/03/2010April Daniels
Problem Overview Serial and USB Joysticks Limited to First Application Used Detailed Description Serial joysticks such as the Panasonic 605 can only be used by one application. Typically the first application (browser-based VideoViewer or Al...