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Symptom A cardholder photo does not display a thumbnail in LenelS2 Console Resolution In System Administration or the Cardholders module in LenelS2 Console, navigate to the photo and then select Edit . From the edit pane, crop the photo and ...
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How to set up and use Extended Held Commands Procedure Steps In order to use the extended held command, perform the following steps: Non-Segmented Database Set the Extended held command code ( System Administration > Administration >...
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Product Name Bulk User Tool Utility Information General Information The Bulk User Tool is for quickly adding and linking multiple users to their cardholder directory accounts while allowing the user to then log into Visitor Management. F...
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How to configure a button to unlock a door Procedure Steps Follow the steps below to configure a button to unlock a door. Note: This article assumes that the Request to Exit (REX) input is already in use and cannot be used for this purpo...
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Symptom When adding a new card format to an individual segment, OnGuard checks for the next available spot in . If a spot is available, the new card is assigned to that spot. If the first eight spots are taken between and the individual segmen...
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Symptom If the Windows Accessibility or Ease of Access settings for text size, apps, and other items are set to any value other than 100%, OnGuard components won’t display correctly (for example, in System Administration > Cardholders , the ...
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Question How do I configure a door to change the access level when the pharmacist arrives? Answer ‘Custom First Card Unlock’ is similar to 'First Card Unlock' or 'Snow Day'. The difference is that ‘Custom First Card Unlock’ doesn't set the read...
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How to create a man-trap using Local I/O and relay outputs Procedure Steps A man-trap configuration has a controlled area between an outside door and an inside door. Two readers control the outside door, and two readers control the inside d...
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Procedure Steps
On the access panel under the System Administration > Options tab, enable Store Area anti-passback location . Create and configure areas through System Administration > Access Control > Areas . Click Add and ...
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Symptom In OnGuard System Administration when adding a new cardholder and importing data by scanning the ID while using the Acuant Scanner, incorrect or missing data are inserted to the cardholder profile. When importing data using the Acuan...
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