Symptom
The LS Certificate Store was not created during OnGuard installation.
Resolution
To verify if the LS Certificate Store is present:
- Press the Windows key + R to open the Run prompt. Alternatively, click Start > Run.
- In the Run prompt, type MMC and then press [Enter].
- In the Console, click File and then select Add/Remove Snap-in.
- Select Certificates and then click [Add].
- Select Computer account and then click [Next].
- Select Local computer and then click [Finish].
- Click [OK] to close the Add or Remove Snap-ins window.
- Expand Certificates in the left column under Console Root.
- Verify that LS Certificate Store is shown under Logical Store Name.
If LS Certificate Store is not shown:
- Launch an elevated command prompt:
- Click [Start].
- Type CMD.
- Right-click cmd.exe and select Run as an administrator.
- At the command prompt, type CD c:\program files (x86)\OnGuard\Certificates.
- Once in the Certificates directory, type makecert.exe -ss "LS Certificate Store" -sr localmachine.
- Once complete, you should see "succeeded".
- Confirm that the LS Certificate Store was created by following the steps above.
Applies To
OnGuard 7.0 through 7.4
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