Symptom
Mobile Credential badges issued to cardholders using Gmail addresses have the BlueDiamond credential link removed from the email invitation message. This is because Gmail only allows embedded http:// or https:// links in email messages.
Resolution
An updated email template has been created that utilizes a modified activation https:// link that redirects the request and then launches the mobile application with the provided server URL and activation code. Import the new template into the Badge Type > Mobile tab. Invitation messages should now work as expected. Get the new template here:
Applies To
OnGuard 7.3 and later
