Updated Articles

  1. How to Override Elevator Control ?

    How to Override Elevator Control? Procedure Steps When using elevator control, it may be necessary to override some floors, either temporally or at certain times of the day. In system administration/access levels, select the elevator ...
  2. Invalid SIO Number

    Symptom Symptom:   lenelerror.log registers, in some cases very frequently: TIME:                   [05/04/2017 11:10:24] SEVERITY: Error ERROR CODE: 0x20010001 PROGRAM: Lnlcomsrvr ...
  3. Authorization Warning when Logging into OnGuard Applications

    Authorization Warning when Logging into OnGuard Applications Symptom When logging into OnGuard, the user sees a warning similar to this:  Warning: This computer program is protected by copyright law and international treaties. Unauthorized rep...
  4. Named Pipes provider error when creating ODBC connection

    Symptom Error message: ODBC connection error named pipes provider; Could not open a connection to SQL server. Connection failed. Resolution 1.      Open SQL Server Configuration Manager 2.      Expand SQL Server Network Configur...
  5. The specified schema name ''LENEL'' either does not exist or you do not have permission to use it

    Symptom When running Database Setup, an error occurs: Description: Database error: The specified schema name "LENEL" either does not exist or you do not have permission to use it. Details: Database error executing a statement. (CREATE TAB...
  6. Errors when creating the database manually

    Symptom   The following error may occur when manually creating the AccessControl database:   "Create failed for database AccessControl"   The following is additional information for this error:   "...an exception occured while e...
  7. How do I configure SQL and SQL native client to accept ODBC connections?

    How do I configure SQL and SQL native client to accept ODBC connections? Procedure Steps On the Database Server, locate and launch SQL Server Configuration Manager. Expand the following three headers to view the protocols: SQL Native Clie...
  8. SQL Server service starts and immediately stops

    Symptom When attempting to open OnGuard applications on the server and workstations, users will receive "Cannot establish communication with the login driver" and when opening SQL Server Management Studio users will see "Package 'Microsoft SQ...
  9. How to attach a database using SQL Server Management Studio

    How to attach a database to SQL Server  Procedure Steps 1) Open Microsoft SQL Server Management Studio.   2) In the left pane, right-click on Databases and select Attach . 3) In the Databases to attach section, click [Add]. 4) Bro...
  10. How to check SQL Server Authentication Mode

    How to check SQL Server authentication settings Procedure Steps 1) Start Microsoft SQL Server Management Studio. 2) Right-click the server name and select "Properties." 3) Select the Security page. 4) Verify that Server authentication is...