Symptom
Symptom:
lenelerror.log registers, in some cases very frequently:
TIME: | [05/04/2017 11:10:24] |
SEVERITY: | Error |
ERROR CODE: | 0x20010001 |
PROGRAM: | Lnlcomsrvr |
FILE: | TransScp3300.cpp (LINE 57) |
DETAILS: | Internal logic error.: Invalid sio number -1, PanelID: 20520, ControlType: 118, ReaderID: 29 |
Resolution
This issue affects related readers connected to a Dual Reader Interface Module.
- Pull the information for the reader pointed to in the log message:
SELECT READERDESC, PANELID, READERID, PORTNUM, COMMADDR, READER_NUMBER, READER_SIOFROM READERWHERE PANELID = 20520 AND CTRLTYPE = 118 AND READERID = 29
- Locate the other reader on the Dual Reader Interface Module:
SELECT READERDESC, PANELID, READERID, PORTNUM, COMMADDR, READER_NUMBER, READER_SIOFROM READERWHERE PANELID = 20520 AND PORTNUM =AND COMMADDR = AND READER_NUMBER =
- Compare the READERID and READER_SIO values for both readers. RADERID for the master/primary reader must be lower than for the slave/secondary reader and READER_SIO must be the same for both:
SELECT READERDESC, PANELID, READERID, PORTNUM, COMMADDR, READER_NUMBER, READER_SIOFROM READER
WHERE READERDESC = OR READERDESC =
Applies To
LenelError.log
Additional Information
None
