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How to install a new License file when the LDAP Synchronization tool is running Procedure Steps If a new license needs to be installed and LDAP Synchronization is being used, stop the DataConduIT services before installing the license. On...
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Symptom Running wbemtest everything works correctly. LNL_BADGE and LNL_CARDHOLDER are available. You are able to run queries, but running a Notification Query you get Access Denied. Resolution This is caused because a misconfiguratio...
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Symptom Elevator outputs do not pulse when attempted through DataConduIT. However, other non-elevator outputs can be pulsed through DataConduIT. Resolution DataConduIT currently does not support the ability to pulse elevator outputs....
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DataConduIT - Configuring the logging directory for DataConduIT Procedure Steps To configure where the LS DataConduIT Service writes it log: Run RegEdit . Navigate to the below directory based on the server's operating system: For...
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Symptom DataConduIT repeatedly crashes during high volume transactions from multiple clients without an exception in the Lenel Error Log. Inspection of the crash dump will contain an Access_Violation when trying to perform the GetAccessLeve...
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The following article discusses how to correct an error related to querying the lnl_reader object within wbem tool and it returns with an error stating WMI: Not Found.
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Symptom The Administrator account of the Active Directory shows the error message “Access Denied” when running the .js script to receive DataConduIT events. This error occurs only if the user's login name is empty for the account at the Active D...
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Last Updated: 04/07/2025
in OnGuard Ecosystem Database
Question
What encryption is used when passwords are stored in the OnGuard database? Answer Internal account passwords use a salted SHA1 hash. The database password stored with the Login Driver component use an RSA RC2 encr...
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Last Updated: 04/07/2025
in OnGuard Ecosystem Database
Symptom When adding a new reader from a migrated system such as FCWNX, an error is generated that prevents the reader from being created: "Violation of Primary Key constraint 'RDRIDX'. Cannot insert duplicate key in object 'dbo.RDR_CARDF...
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How to run an Scp Debug file for short-term logging Procedure Steps 1) If the Communication Server service is installed on a computer running Windows 7 or above, User Account Control (UAC) must be disabled. Open Control Panel and select User...
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