Update or Delete Failed message when attempting to modify Access Levels or Timezones

Last Modified on 12/28/2021 2:27 pm EST

Symptom

When attempting to update Access Levels or Timezones, an onscreen message is displayed:

Update or Delete Failed. This is caused by an incorrect setting on the Database Server.

Resolution

To resolve the issue:

Open SQL Server Management Studio.
In the Object Explorer, right-click the server name and select Properties.
In the Server Properties page, select the Connections page.
On the Connections Page, under Default connection options, de-select No Count.
Restart the SQL Server Service (usually SQL Server [MSSQLSERVER]).
The Update or Delete Failed message should no longer show when modifying Access Levels or Timezones.

Applies To

OnGuard (All versions)

Additional Information

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