Symptom
When attempting to update Access Levels or Timezones, an onscreen message is displayed:
Update or Delete Failed. This is caused by an incorrect setting on the Database Server.Resolution
To resolve the issue:
- Open SQL Server Management Studio.
- In the Object Explorer, right-click the server name and select Properties.
- In the Server Properties page, select the Connections page.
- On the Connections Page, under Default connection options, de-select No Count.
- Restart the SQL Server Service (usually SQL Server [MSSQLSERVER]).
- The Update or Delete Failed message should no longer show when modifying Access Levels or Timezones.
Applies To
OnGuard (All versions)
