System Administration

Symptom When re-assigning a System Default Alarm Definition to something other than the Default Device, and then trying to re-assign it back to the Default Device, you might encounter the following error:   You are trying to add a system defau...

How do I delay the REX button operation on an LNL-2220 or LNL-1320?   Procedure Steps Currently, OnGuard does not provide a delay for this purpose. This is possible, however, by using an auxiliary input controlling an auxiliary output via a f...

How to Override Elevator Control? Procedure Steps When using elevator control, it may be necessary to override some floors, either temporally or at certain times of the day. In system administration/access levels, select the elevator ...

Question How do I pulse an output on an NGP panel?   Answer There are two ways to pulse an output on an NGP panel :   Method 1 Configure a Local I/O with the "Activate Alarm Panel Output" function. Assign this function to ...

How to add a Guardall panel to OnGuard? Procedure Steps 1.         Install the latest 6.4.500 TU1 + HF that includes the latest modifications for the Guardall panels. 2.         In system administration, navigate to Additional Hardw...

Question Where do you disable the ability for a user to give an "Allow 1 free APB pass" in Alarm Monitoring?   Answer The ability for an OnGuard user to give an "Allow 1 free APB pass" in Alarm Monitoring is controlled by the Badge...

Including specific information about alarms within automatic emails   Procedure Steps Go to System Administration > Monitoring > Alarms > Messages tab. Click [Modify]. Select the Alarm name for which you want to send an automatic em...

How to Setup and Use Global Arm/Disarm Commands? Procedure Steps In order to use the global arm/disarm commands, you will want to use the following steps: Non-Segmented Database 1. Set the Intrusion command configuration to Global Permi...

How to set up and use Extended Held Commands   Procedure Steps In order to use the extended held command, perform the following steps: Non-Segmented Database Set the Extended held command code ( System Administration > Administration > S...

Question How do I correctly setup SIA/CID communications on my NGP panel?   Answer When you enable SIA/CID for an NGP panel, you must also enable the STU communications tab, but leave Line Fail Detection configured as Not Supported...