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OnGuard 7.5 Encryption for Controllers User Guide does not contain steps or correct names for TLS certificates to install. Procedure Steps Configure TLS Encryption Using a Default Certificate Prerequisites 1. Establish unencrypted commun...
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Symptom
The following error message appears in the error logs when Database Setup is run: "There was a problem communicating with the license server... Host: localhost Port: 8189 License: (61409504-D2B8-42B1-8E31-4C4E7414CA80) Feature: (...
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How to create a Local I/O Procedure Steps In System Administration, complete the following steps: 1) Select Local I/O from the Access Control menu. 2) Select the Local I/O Function Lists tab, and then click [Add ].
2) In the Name ...
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Last Updated: 05/06/2025
in OnGuard Ecosystem Security
Symptom: When trying to access License Administration or an access panel’s web configuration page, you might have issues with browsers other than Internet Explorer (IE). Enable IE Mode in the Microsoft Edge browser to allow access to these reso...
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How do I obtain a Configuration Card for my HID iCLASS or iCLASS SE Reader? Procedure Steps
At times it may be necessary to change or restore the default behavior of a HID iCLASS or iCLASS SE reader. For example, a customer may desire t...
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How to determine the version of Oracle client and server software Procedure Steps There are several methods for checking the Oracle client version and the Oracle server version:
Method 1:
Open a command prompt. Type SQLPL...
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How to set the jumper for reader power on the LNL-2220 and Series 2 LNL-1320 Procedure Steps When setting Jumper J7 on the LNL-2220 or J2 on the LNL-1320 board, always use "PT" for any system with 12 VDC power supplies. Only use the "12V" se...
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This article includes entries in the ACS.ini file in order to handle growing memory utilization of the LS Communication Server service
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Symptom The RabbitMQ logs on the OnGuard server contain the error "Could not find handle.exe, please install from sysinternals". This error is added to the RabbitMQ logs every 5 seconds. Resolution This is a RabbitMQ error message. While Rabbi...
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Series 3 Reader Interface Modules show readers offline with LNL- 8000 Multiplexers Symptom User may be trying to upgrade series 1 or 2 panels to work with LNL-8000 Star Multiplexer boards downstream. Panels will show offline and not connect or s...
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