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LenelS2 1212 Pittsford-Victor Road Pittsford, New York 14534 USA Tel 866.788.5095 Fax 585.248.9185 www.LenelS2.com DOC-2019-EN-US (13 January 2022) © 2022 Carrier Fire and Security Americas Corporation. revision 2 ...
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Question What is a Duress Code? Answer A duress code is an emergency feature available only when the reader is in card and PIN mode, and only if the reader has been configured in the access control system to use the duress feature. I...
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Last Updated: 03/17/2025
in NetBox Ecosystem Overview
How to receive NetBox Hourly Support for Expired SUSP
Procedure Steps
Email the required info below to supportorders@honeywell.com for them to send you an invoice for hourly NetBox support.
Required ...
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Last Updated: 04/01/2025
in OnGuard Ecosystem Integrations
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Symptom
The LS Certificate Store was not created during OnGuard installation. Resolution
To verify if the LS Certificate Store is present:
Press the Windows key + R to open the Run prompt. Alternatively, click Start > Ru...
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Symptom Getting Database Polling Errors in Alarm Monitoring Resolution The first thing you need to check is if there is sufficient free disc space where the database is installed. •If there is insufficient space, and the disk is small,...
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How to install and configure the PIV OmniKey reader Procedure Steps Install the OmniKey drivers: 1) Run the driver installation package, located on the OnGuard Supplemental DVD at one of the following locations, depending on the OmniKey reader ...
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Additional Information Please refer to OnGuard documentation for 7.5 and above (System Administration Guide) ...
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Last Updated: 06/05/2025
in OnGuard Ecosystem Database SQL
How to check SQL Server authentication settings Procedure Steps 1) Start Microsoft SQL Server Management Studio. 2) Right-click the server name and select "Properties." 3) Select the Security page. 4) Verify that Server authentication is...
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Symptom In System Administration, the following steps are performed to point an access panel to use a different Communication Server. 1) From the Access Control menu, select Access Panels . The Access Panels folder is displayed. 2) Selec...
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