Popular Articles

81. Lenel OnGuard- ASSA ABLOY DSR Software Installation Manual

    Last Updated: 04/01/2025 in OnGuard Ecosystem Integrations

82. Battery low alarm in Alarm Monitoring

    Last Updated: 03/25/2025 in OnGuard Ecosystem Alarm Monitoring
    Symptom The "Low Battery" status does not reset as expected after the on-board battery is replaced on an LNL-2210, LNL-2220, or LNL-3300. Resolution To reset the status, remove power from the board and then reapply power. The status ...

83. X series Panel shows "Configuration type mismatch" in alarm monitoring system tree

    Last Updated: 05/30/2025 in OnGuard Ecosystem Hardware Panels
    X-Series panels in Alarm Monitoring show “Configuration type mismatch” when viewed in the System Tree. Procedure Steps  If using OnGuard 7.5 or later, these steps apply if using X3300, X2220, X2210, or X4420 panels: Using a LNL-X3300 as an exa...

84. How to Configure HID Mobile Access 2.1 OnGuard 7.3/7.4

    Last Updated: 05/19/2025 in OnGuard Ecosystem Legacy Products
    Additional Information Please refer to OnGuard documentation for 7.5 and above (System Administration Guide) ...

85. How to Setup and Use Global Arm/Disarm Commands?

    Last Updated: 06/06/2025 in OnGuard Ecosystem System Administration
    How to Setup and Use Global Arm/Disarm Commands? Procedure Steps In order to use the global arm/disarm commands, you will want to use the following steps: Non-Segmented Database 1. Set the Intrusion command configuration to Global Per...

86. Lenel encryption guide for OnGuard 7.5 missing steps or correct name for TLS Certificate install

    Last Updated: 05/08/2025 in OnGuard Ecosystem Hardware Panels
    OnGuard 7.5  Encryption for Controllers User Guide  does not contain steps or correct names for TLS certificates to install. Procedure Steps   Configure TLS Encryption Using a Default Certificate Prerequisites   1. Establish unencrypted commun...

87. How to resolve ''Event Polling Stopped'' errors in Alarm Monitoring

    Last Updated: 01/05/2022 in OnGuard Ecosystem Alarm Monitoring
    Symptom Getting Database Polling Errors in Alarm Monitoring Resolution The first thing you need to check is if there is sufficient free disc space where the database is installed.  •If there is insufficient space, and the disk is small,...

88. An access panel appears offline in Alarm Monitoring after moving to new LS Communication Server

    Last Updated: 03/25/2025 in OnGuard Ecosystem Alarm Monitoring
    Symptom In System Administration, the following steps are performed to point an access panel to use a different Communication Server. 1) From the Access Control menu, select Access Panels . The Access Panels folder is displayed. 2) Selec...

89. How do I obtain a Configuration Card for my HID iCLASS or iCLASS SE Reader?

    Last Updated: 06/04/2025 in OnGuard Ecosystem Hardware Readers / Biometrics
    How do I obtain a Configuration Card for my HID iCLASS or iCLASS SE Reader? Procedure Steps At times it may be necessary to change or restore the default behavior of a HID iCLASS or iCLASS SE reader. For example, a customer may desire t...

90. How to install and configure the PIV Omnikey reader

    Last Updated: 10/29/2024 in OnGuard Ecosystem Hardware Readers / Biometrics
    How to install and configure the PIV OmniKey reader Procedure Steps Install the OmniKey drivers: 1) Run the driver installation package, located on the OnGuard Supplemental DVD at one of the following locations, depending on the OmniKey reader ...

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