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How to configure the LNL-2220 or LNL-3300 for direct connect Procedure Steps Configure the control panels as direct connect using the Configuration Web Page.
Note: In order to connect to the web interface for the controllers, refe...
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How to determine if a port is open or blocked using telnet Procedure Steps OnGuard must have certain ports available for use (unblocked) in order to function correctly. Telnet must be available. To enable, locate the Control Panel. Sele...
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How to force a ScanShell 800 to perform a calibration Procedure Steps 1) On the computer where the ScanShell 800 is connected, navigate to the following folder. In Windows XP or Windows Server 2003: C:\Documents and Settings\All Users\Applica...
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Question What does an X indicate when displayed in the System Status Tree? Answer The X that can be seen in the System Status Tree in Alarm Monitoring could be black, red, or yellow. Black X A black X is displayed in the System Status ...
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Symptoms Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210 Cause Legacy panels use TLS 1.0 which is no longer supported by most browsers. Note on Google Chrome: TLS 1.0 and 1.1 were deprecated in Chrome 72 with a p...
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Question How do I configure a door to unlock in the morning, then go to a secure mode (Card and Pin) at night? Answer The easiest way to do this in OnGuard is to configure a timezone/reader mode. In System Administration, complete the fol...
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Product Name Bulk User Tool Utility Information General Information The Bulk User Tool is for quickly adding and linking multiple users to their cardholder directory accounts while allowing the user to then log into Visitor Management. F...
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Question Which TCP ports are used by the LNL-3300, X-3300 or LNL-2220, X-2220? Answer The LNL-2220 and LNL-3300 access panels use TCP ports as follows, when connected via Ethernet port. The LNL-3300, X-3300 or LNL-2220, X-2220 have an int...
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How can I see occupancy or badge reports in an area using anti-passback?
Procedure Steps
To view the report in Alarm Monitoring , right-click on the area in the system tree pane and select Occupancy Report . This will display all ...
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Symptom A user wants to modify the password settings for their Users in the OnGuard system. Resolution The password settings can be modified on the password settings page within the LenelS2 Console application. Ensure that both the LS OpenAc...
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