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Symptom A user wants to modify the password settings for their Users in the OnGuard system. Resolution The password settings can be modified on the password settings page within the LenelS2 Console application. Ensure that both the LS OpenAc...
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Enable logging with Windows Firewall to monitor dropped packets Procedure Steps
NOTE: This is relevant if the customer is using Windows Firewall functions and features.
Launch Windows Firewall with Advanced Security. Click [A...
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Symptom The System Administration user interface does not display correctly. GUI objects, such as tabs and drop-down lists, are not displayed correctly or are in the wrong locations on the screen. This symptom occurs most often in systems wi...
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Symptom LNL-8000 Port 1 is not communicating with OnGuard. Resolution Controllers* Downstream Boards Series* LNL-8000 (Rev ? – 1.01) LNL-8000 (Rev C ¹ – 2.01.0) LNL- 8000 (Rev C ² – 2.01.0) Port 1 P...
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Last Updated: 06/05/2025
in OnGuard Ecosystem Database SQL
How to attach a database to SQL Server Procedure Steps 1) Open Microsoft SQL Server Management Studio. 2) In the left pane, right-click on Databases and select Attach .
3) In the Databases to attach section, click [Add].
4) Bro...
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Symptom A newly added access panel does not come online in Alarm Monitoring. The panel and all its added child devices display a red X in the System Status Tree. The LenelError.Log displays the following error message: TIME: [08/24...
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How to synchronize the OnGuard password using the Login Driver Procedure Steps To synchronize the Lenel database login password, complete the following steps: 1) Open Services and stop the LS Login Driver service. 2) Run the Lo...
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How to verify if .NET Framework 3.5 SP1 is installed Procedure Steps Click [Start] in the bottom-left corner of the display. Highlight Administrative Tools and select Server Manager . In the Server Manager interface, click [Featu...
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Enabling .NET Framework 3.5 on a PC without an Internet Connection Procedure Steps Mount an image for the version of Windows that you have installed. In a Run command, enter "MMC", press [Enter], and navigate to File > Add/Remove Snap-in ...
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