Panels

How to upgrade an SSL certificate for an ILS Wireless Gateway

12/23/2010April Daniels
How to upgrade an SSL certificate for an ILS Wireless Gateway Procedure Steps Expired or compromised SSL certificates can be upgraded using the steps below: Launch a Command Prompt on the computer where the new SSL certificate files are lo...

How do I log out of the Guardall PX/QX/RX LCD Keypad?

10/21/2010April Daniels
Question How do I log out of the Guardall PX/QX/RX LCD Keypad? Answer To log out of the LCD Keypad, press the X key followed by the "confirm" or check mark key. Applies To Guardall PX/QX/RX Control Panels  Additional Information None...

New Zone Faulted Status Not Handled for Galaxy Dimension Panels (OG-20304)

05/26/2010April Daniels
Problem Overview New Zone Faulted Status Not Handled for Galaxy Dimension Panels (OG-20304) Detailed Description The new Dimension Zone Faulted status is not supported by OnGuard 2010. Applies To OnGuard 2010 (6.4.xxx) Additional Inform...

Downstream Encryption Key Download Will Fail if any I/O Modules Are Offline

05/26/2010April Daniels
Problem Overview Downstream Encryption Key Download Will Fail if any I/O Modules Are Offline Detailed Description If any Series 2 I/O modules (LNL-1300, LNL-1320, LNL-1100, LNL-1200) are offline when the Download Encryption Keys command is...

OSDP Reader May Have Incorrect LED Display

05/25/2010April Daniels
Problem Overview OSDP Reader May Have Incorrect LED Display Detailed Description If power is lost to an Open Supervised Device Protocol (OSDP) reader, but power to the Lenel reader interface is maintained, the LED display pattern may be inco...

Strike Field States Cutoff on Close

05/25/2010April Daniels
Problem Overview Strike Field States Cutoff on Close Detailed Description For HID Edge devices, the Strike  field states Cutoff on close. The actual reader strike output will cutoff on open in all cases. Applies To OnGuard (All Versions...

Feature capacity level information for LNL-500, LNL-1000, LNL-2000 access panels

03/02/2010April Daniels
Product Name Feature capacity level information for LNL-500, LNL-1000, LNL-2000 access panels General Information From our current online help: This setting controls the amount of memory reserved for downstream devices, timezone control, l...

How to replace the ribbon cartridge in Nisca PR5300-series printers

02/26/2010April Daniels
How to replace the ribbon cartridge in Nisca PR5300 series printers Procedure Steps 1) Turn the printer on and make sure the front service door is closed. 2) Press the "Ribbon Change/Menu" button. You will hear the print head being retracted....

How to check the IC-R/W Control firmware revision on a Nisca printer

01/28/2010April Daniels
How to check the IC-RW controller firmware revision on a Nisca printer Procedure Steps Turn on the printer. Hold the [MENU] button until User Mode appears on the top line of the printer display. Push the [EXE] button until Push MENU Key ...

How do I configure an NGP for global anti-passback?

12/30/2009April Daniels
Question How do I configure an NGP panel for global anti-passback? Answer On NGP, global anti-passback (APB) mode is called Host Decision. Enable Host Decision mode from the NGP LCD keypad: Using the keypad, log into the panel as a s...