Thick Client Applications

How to configure a 75-bit PIV card format Procedure Steps First, set the maximum badge number length to 14 by doing the following:   1) Start System Administration.    2) From the Administration  menu, select System Options .    ...

How to configure a 200-bit PIV card format Procedure Steps First, set the maximum badge number length to 14 by doing the following: 1) Start System Administration. 2) From the Administration menu, select System Options . 3) Click t...

Question How do I set up OnGuard to allow U.S. Government smart cards to be used at (appropriate) readers? Answer 1) Determine if the reader(s) are 75-bit output or 200-bit output. - 75-bit output : All U.S. Government smart cards con...

How to access OnGuard documentation Procedure Steps The OnGuard documentation can be viewed as either user guides formatted for print (PDF) or online help. To access the PDF files with OnGuard installed: Click ...

Question Which graphics formats are supported for MapDesigner backgrounds? Answer The OnGuard system supports the following image formats: - Adobe Photoshop PSD - AutoCAD DXF - CALS Raster CAL - Encapsulated Post Script EPS - Fax/Delrina W...

How to change an incorrect date format Procedure Steps The date format for the OnGuard applications must be changed via Windows. The procedure is as follows: 1) In Control Panel, open Regional and Language Options. The Regional and Language...

How to customize reader inputs and outputs Procedure Steps It is possible to configure which inputs are used for the door contact, REX, Aux input 1, and Aux input 2, and which outputs are used for the strike, Aux output 1, and Aux output 2. De...

Symptom Temporary access levels require a download to take effect Resolution Having a cardholder added to the access panel is dependent on the Granularity setting in the System Administration application. The Granularity setting is wha...

How to remove the machine name "FAILOVER" on a system that is no longer clustered Procedure Steps If a server was once part of an NEC Cluster, the LS Communication Server may still be referenced as FAILOVER. You can check this by launching t...

How to set up and run an Scp Debug session using ACS.INI settings (for long-term logging) Procedure Steps 1) If the Communication Server service is installed on a computer running Windows Vista, Windows 7, or Windows Server 2008, User Accoun...