System Administration

 Question What is archiving and how does it work? Answer Archiving is a way to keep your database from increasing in size and consuming too many resources on the database server. Every event, alarm acknowledgment, user transaction, a...

How to configure a button to unlock a door Procedure Steps Follow the steps below to configure a button to unlock a door. Note: This article assumes that the Request to Exit (REX) input is already in use and cannot be used for this purpo...

Symptom Readers connected to LNL-2220 reader ports appear offline in Alarm Monitoring, marked with a yellow X in the System Status Tree. Resolution Ensure that the Reader Type for the reader that is connected to the reader port of the LNL-22...

Symptom "Invalid Access Level" events are displayed in Alarm Monitoring. All reader, card format, and access level configuration is correct in System Administration. Card presentations occur during the scheduled time zone. The access panel ...

How to Extend Relay Output Time for Elevator Hardware Procedure Steps In some elevator systems, it is necessary to set the relay output time for a longer period. To configure the relay output time, follow the steps below. 1) In System Admin...

How to configure elevator Day Mode settings in OnGuard Procedure Steps Elevator Day Mode can be thought of as removing the need for badging in order to allow open access to certain floors of a facility during the time periods you specify. Day...

How to set up dynamic elevator control Procedure Steps 1) Create individual elevator control levels, each including only one floor at a time. Assign the Always timezone to these elevator control levels. 2) Once each elevator control level ...

How to enable the display of the Badge Status text for "Invalid Badge" events in Alarm Monitoring Procedure Steps To enable the display of badge status text in "Invalid Badge" events in Alarm Monitoring: 1) Start System Administration. 2) F...

How to Set Up the Sagem Morpho MSO 350 Procedure Steps The MorphoSmart Optic 350 PIV reader (MSO 350) is used for fingerprint identification for access control for FIPS 201. Install the MSO 350 driver: 1) The driver can be found on the Supp...

Symptom The System Administration user interface does not display correctly. GUI objects, such as tabs and drop-down lists, are not displayed correctly or are in the wrong locations on the screen. This symptom occurs most often in systems wi...