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How to troubleshoot communication problems with a Bosch 9412G Procedure Steps Typical Issues:
1.Cannot get panel online
"follow steps 1-6 below
2.Panel cycles online and offline
"follow steps 4-5
"if these don't work, go back ...
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Symptom If the Windows Accessibility or Ease of Access settings for text size, apps, and other items are set to any value other than 100%, OnGuard components won’t display correctly (for example, in System Administration > Cardholders , the ...
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Symptom Certain configurations need to be changed when upgrading to OnGuard 7.6 or later, then restoring an older OnGuard 7.4 or earlier database on the upgraded system on a new server Resolution Contact SIG for a new license file that suppor...
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How to create a man-trap using Local I/O and relay outputs Procedure Steps A man-trap configuration has a controlled area between an outside door and an inside door. Two readers control the outside door, and two readers control the inside d...
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How to customize reader inputs and outputs Procedure Steps It is possible to configure which inputs are used for the door contact, REX, Aux input 1, and Aux input 2, and which outputs are used for the strike, Aux output 1, and Aux output 2. ...
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Question What TCP ports need to be open to activate a software-based license (FLEXnet) online? Answer OnGuard 8.3 or later: HTTPS port 443 must be open to the Internet on the computer where the software-based license is being activated. ...
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Product Name LNL-4420 General Information The LNL-4420 supports a total of 64 downstream devices (32 devices per downstream port). The maximum number of authenticated readers supported on the LNL-4420 when using FIPS readers is 16. ...
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How to verify if .NET Framework 3.5 SP1 is installed Procedure Steps Click [Start] in the bottom-left corner of the display. Highlight Administrative Tools and select Server Manager . In the Server Manager interface, click [Featu...
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Last Updated: 04/07/2025
in OnGuard Ecosystem Database
Question
What encryption is used when passwords are stored in the OnGuard database? Answer Internal account passwords use a salted SHA1 hash. The database password stored with the Login Driver component use an RSA RC2 encr...
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License Administration defaults to http in OnGuard 8.0 and later with invalid credentials Symptom License Administration defaults to an http URL in OnGuard 8.0 and later. Customer is not able to log into License Administration and perform a li...
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