Popular Articles

  1. How can I view past events, and can I view those events for a specific time period?

     Question How can I view past events, and can I view those events for a specific time period? Answer An effective way to view past events is to run a trace from Alarm Monitoring. In Alarm Monitoring, complete the following steps: 1) In...
  2. LNL-4420

    Product Name LNL-4420   General Information The LNL-4420 supports a total of 64 downstream devices (32 devices per downstream port). The maximum number of authenticated readers supported on the LNL-4420 when using FIPS readers is 16. ...
  3. Where is the OnGuard 8.3 Hardware Guide?

    Symptom The Hardware Guide that ships with OnGuard 8.3 lists OnGuard 8.2 in the copyright section. Resolution While OnGuard 8.3 release has been successfully tested at UL Solutions with X-Series controllers, testing of the M-S...
  4. How to customize reader inputs and outputs

    How to customize reader inputs and outputs Procedure Steps It is possible to configure which inputs are used for the door contact, REX, Aux input 1, and Aux input 2, and which outputs are used for the strike, Aux output 1, and Aux output 2. ...
  5. How to Setup and Use Global Arm/Disarm Commands?

    How to Setup and Use Global Arm/Disarm Commands? Procedure Steps In order to use the global arm/disarm commands, you will want to use the following steps: Non-Segmented Database 1. Set the Intrusion command configuration to Global Per...
  6. Honeywell-OnGuard Integration

    Honeywell Integration with OnGuard 7.2 Overview OnGuard 7.2 supports the ability to communicate with Honeywell access panels and downstream devices. This document provides an overview of this support. Honeywell transitio...
  7. How to assign access levels in a segmented system from multiple segments

    How to assign access levels in a segmented system from multiple segments Procedure Steps In order for users from one segment to assign access levels from another segment, an option in the Segments folder must be enabled. In System Administr...
  8. Unable to identify BlueDiamond locks through the DirectKey toolkit

    Symptom   Unable to identify BlueDiamond locks via the Directkey Toolkit using the Open command.  Also when configuring a reader the Open command does not pulse the LED nor is there an audible indicator.  May also experience error...
  9. Battery low alarm in Alarm Monitoring

    Symptom The "Low Battery" status does not reset as expected after the on-board battery is replaced on an LNL-2210, LNL-2220, or LNL-3300. Resolution To reset the status, remove power from the board and then reapply power. The status ...
  10. X series Panel shows "Configuration type mismatch" in alarm monitoring system tree

    X-Series panels in Alarm Monitoring show “Configuration type mismatch” when viewed in the System Tree. Procedure Steps  If using OnGuard 7.5 or later, these steps apply if using X3300, X2220, X2210, or X4420 panels: Using a LNL-X3300 as an exa...