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Last Updated: 02/16/2022
in NetBox Ecosystem Access Nodes Description: When a Netbox node disconnects, are the activities that occur while offline permanently stored on the node until it reconnects to the NC? Resolution: Activities recorded by nodes while offline are kept in a buffer/cache. 1st generat...
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Additional Information The following links are available if the link in the PDF does not provide access to the required file downloads. BoschEventsAdd.sql BoschPanelsAdd.sql ...
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Question What are the minimum permissions needed for OnGuard Credentials? Answer Launch System Administration > Administration > Users . Select the System Permission Groups sub-tab and choose or create your desired per...
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Managing Generic Event alarms Procedure Steps Events that come into OnGuard from a third party, OAAP device, or other service might come in as type “Generic Event”. These examples indicate how to provide different treatments of the various eve...
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How to configure elevator Day Mode settings in OnGuard Procedure Steps Elevator Day Mode can be thought of as removing the need for badging in order to allow open access to certain floors of a facility during the time periods you specify. Day...
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How to Set Up the Sagem Morpho MSO 350 Procedure Steps The MorphoSmart Optic 350 PIV reader (MSO 350) is used for fingerprint identification for access control for FIPS 201. Install the MSO 350 driver: 1) The driver can be found on the Supp...
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Symptom Camera will not connect. Resolution 1. Ensure you have full admin rights as Administrator to LNVR, OGserver, the workstation where the Comm server is running, and one of the client workstations. 2. Verify automatic Windows upd...
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When using an HID RP40-H, RPK40-H or other HID PIV Class reader using OSDP (Open Supervised Device Protocol), the credential presented will not be read and not generate a beep at the reader, or will generate an Invalid Card Format event in Alarm M...
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Symptom One or more of the fingerprints (such as a hardware key) required for the use of the following feature was not found (for Virtual Machine). Resolution 1) Ensure the Sentinel Driver has been installed on the virtual machine, not ...
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How to determine the maximum number of simultaneous OnGuard users or the current number of users connected to the system Procedure Steps To determine the number of users who can access OnGuard applications simultaneously or the current nu...
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