Panels

Symptom NGP PANELS KEEP FLUCTUATING ON AND OFFLINE Resolution GO INTO THE ACS.INI FILE ON THE MACHINE RUNNING THE LS COMMUNICATION SERVER AND CHANGE THESE SETTINGS IN THE SERVICE SECTION CHANGE MAXPANELSPERTHREAD FROM 8 TO 1 [Service...

Symptom "Disable Web Server" checkmark is missing on the LNL-2220 Configuration Web Page. Resolution In order to access the Configuration Web Page, DIP Switch 1 on the LNL-2220 must be in the ON position. If DIP Switch 1 is in the OFF ...

Symptom Delays may occur when using Global Anti-Passback on an LNL- 500, -1000, or -2000 panel with a Lantronix device. Resolution Use the following ACS.INI setting to adjust the poll delay setting that is likely causing the delays in ...

Symptom While trying to print from the Fargo HDP5000 Printer, the following error message appears:   Error 28 No Film . Resolution This error appears when either the ribbon cartridge or the HDP film cartridge is not installed.   To ...

Symptom Alarms that are generated on the NGP panel are not transmitted to the HSC-IP Central Station receiver. Resolution Ensure that Port 443 is open and is not blocked (this may require contacting the IT department). If the port is c...

How to wire a L1 4G reader for enrollment over RS-232 instead of USB Procedure Steps 1. For RS-232 installations, a female DB9 connector should be used on the cable. 2. Connect RS232_TX (Violet wire - Pin 4 of 28) to the DB9 - Pin 2. 3. Conne...

Question Is the Schlage PIM-400-485-SBB supported in OnGuard?   Answer The Schlage PIM-400-485-SBB is not supported in OnGuard. The Schlage PIM-400-485-RSI is supported in OnGuard.   Both devices look exactly the same. To...

Configuring Pass-Thru Format in VeriAdmin   Procedure Steps In VeriAdmin, go to the Unit parameter settings , and then select the Wiegand tab. Select the Pass-Thru format. Select Custom from the drop down. Enter the Total Bits . En...

Question How do I find the panel IP from the NGP keypad?   Answer Log into the keypad with user:  000000, 2482. If it does not show you the normal Welcome system message, and instead it shows something similar to "CommLost#14922", ...

Symptom With LNL-2220, Reader 1 flashes red, and Reader 2 flashes red...green...red...green.   Resolution In the ACS.INI file, add the following settings for the system to have the LED remain a steady red. After adding the setting, save th...