Panels

Symptom When trying to print or encode with the Nisca 53XX series printer with inline encoder, an error occurs stating — "no IC encoder in printer." Resolution This error is only generated when the printer gets the command "Move car...

Problem Overview Relay Output wiring for the LNL-1320U is incorrect. Detailed Description Relay Output wiring for the LNL-1320U is incorrect, as shown in the Dual Door Controller Module LNL-1320-U Quick Reference, The documentation st...

Product Name Nisca Printers PR5300, PR5310, 5350 using YMCFK ribbon   General Information Nisca Printers PR5300, PR5310, 5350 using YMCFK ribbon require firmware 4.3 or later. Printers without the correct firmware will not provide ...

Question Is Guardall GSR software needed when using OnGuard 6.4.500 with the Technology Update 1?  Answer No, you are able to configure Guardall panels directly using the LCD keypad connected to the panel and OnGuard 6.4.500 with the T...

Question Are modems supported when using Guardall PX, QX, RX panels with OnGuard?  Answer At this time modem support is not available. Applies To Guardall PX QX RX Control Panels and Accessories  Additional Information ...

Question When setting an IP Address using the Guardall PX QX RX LCD Keypad how do I enter the character "."  Answer To enter the character "." using the LCD Keypad, use the up arrow key on the keypad. Applies To Guardall PX QX ...

Question How do I update the firmware on my Guardall PX, QX, RX panel?  Answer To update the firmware you need the latest AVR ISP MKII Kit, which is a USB controlled programmer manufactured by Atmel.  The Guardall Part Number for the k...

Question How do I determine the firmware version of my Guardall PX, QX, RX panel?  Answer Using the keypad connected to the panel: 1. Press 0202 and then the checkmark key. 2. Press the "?" key. 3. Press option 2 – Product Info. The...

Question How do I exit Engineer Mode on the Guardall PX QX RX LCD Keypad?  Answer To exit Engineering mode, select ‘05=Eng’ on the keypad, which will then return the Keypad to Time & Date display. Applies To Guardall PX QX RX C...

Symptom When you wire the new AL400ULX with EMI filter to a GFCI outlet or GFCI breaker, the outlet or breaker trips immediately.  Resolution You must use either the GFCI or EMI protection, but not both. Applies To OnGuard 2...