Question
Why can't I import cardholder data using a Scanshell 1000N or 1000N-A?
Answer
The ScanShell 1000N and ScanShell 1000N-A are not compatible with OnGuard applications.
The 'N' in the model number indicates that the hardware is non-OCR, which means the scanner cannot identify alphanumeric characters. These models can only scan the source material into an image file.
For currently supported hardware, refer to the compatibility charts in https://connect.lenels2.com/s/downloads
The 'N' in the model number indicates that the hardware is non-OCR, which means the scanner cannot identify alphanumeric characters. These models can only scan the source material into an image file.
For currently supported hardware, refer to the compatibility charts in https://connect.lenels2.com/s/downloads
Applies To
OnGuard (All versions)
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