Panels

Configuring a USB Ethernet Network Interface (NIC) on LNL-X Series Controllers

02/07/2022April Daniels
Configuring a USB Ethernet Network Interface (NIC) on LNL-X Series Controllers Overview All LNL-X Series controllers support a secondary network interface via a USB adapter. The use of this secondary NIC on the controller is to provide an altern...

Bosch B Series Panels guide

02/07/2022April Daniels
      Additional Information The following links are available if the link in the PDF does not provide access to the required file downloads. BoschEventsAdd.sql BoschPanelsAdd.sql ...

Lenel encryption guide for OnGuard 7.5 missing steps or correct name for TLS Certificate install

02/07/2022April Daniels
OnGuard 7.5  Encryption for Controllers User Guide  does not contain steps or correct names for TLS certificates to install. Procedure Steps   Configure TLS Encryption Using a Default Certificate Prerequisites   1. Establish unencrypted commun...

After initiating a firmware download to a downstream device, the device does not update its firmware

02/07/2022April Daniels
Symptom  When attempting to download firmware to downstream devices such as an LNL-1320, the download is initiated, but the device does not update to the latest firmware revision available.  Resolution   Launch an access panel's web configura...

Reader Power Select option on the LNL-X4420, LNL-X2220, & Series 3 boards has been changed

02/07/2022April Daniels
Notice for users regarding powering readers from the LNL-X4420, LNL-X2220, and the Series 3 MR52. The Reader Power Select option on the LNL-X4420, LNL-X2220, and Series 3 boards has changed. Procedure Steps  When 12 VDC is applied to power the b...

Series 3 1320 downstream devices are not coming online, but series 2 1320's on the same access panel come online

02/07/2022April Daniels
Symptom  LNL-1320 Series 3 board is not coming online, while the LNL-1320 Series 2 board connects instantly when swapped.  Resolution  Remove all terminations from downstream devices up to the access panel.  Applies To  All versions of OnGuar...

Alarms from EST3 panels are not shown in OnGuard properly

02/04/2022April Daniels
Symptom Alarms from EST3 panels are not shown in OnGuard for all double-byte languages (for example, Russian, Chinese, Japanese, Korean, Arabic, etc.). Alarm Monitoring shows junk characters in the alarms received from EST3 panels, instead of sho...

Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210

07/23/2021Content Creator
Symptoms Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210 Cause Legacy panels use TLS 1.0 which is no longer supported by most browsers. Note on Google Chrome: TLS 1.0 and 1.1 were deprecated in Chrome 72 with a p...

Update my LNL-4420 firmware to v1.29.x firmware

02/05/2021Content Creator
Symptom When attempting to upgrade from a firmware prior to v1.27.x directly to v1.29.x the procedure will fail. This is due to the increased size of the v1.29.x firmware file (>15,000,000 bytes). Resolution An incremental approach must be take...

When encryption is enabled, LNL-4420 with firmware greater than 1.229 goes offline

01/11/2019April Daniels
Symptom   An LNL-4420 with firmware revision later than 1.229 goes offline when AES encryption is enabled on device. The device will periodically reconnect and then go offline again immediately.   Resolution   If OnGuard is ...