02/07/2022April Daniels
OnGuard 7.5 Encryption for Controllers User Guide does not contain steps or correct names for TLS certificates to install. Procedure Steps Configure TLS Encryption Using a Default Certificate Prerequisites 1. Establish ...
02/07/2022April Daniels
Symptom When attempting to download firmware to downstream devices such as an LNL-1320, the download is initiated, but the device does not update to the latest firmware revision available. Resolution Launch an access panel...
02/07/2022April Daniels
Notice for users regarding powering readers from the LNL-X4420, LNL-X2220, and the Series 3 MR52. The Reader Power Select option on the LNL-X4420, LNL-X2220, and Series 3 boards has changed. Procedure Steps When 12 VDC is applied to pow...
02/07/2022April Daniels
Symptom LNL-1320 Series 3 board is not coming online, while the LNL-1320 Series 2 board connects instantly when swapped. Resolution Remove all terminations from downstream devices up to the access panel. Applies To  ...
02/04/2022April Daniels
Symptom Alarms from EST3 panels are not shown in OnGuard for all double-byte languages (for example, Russian, Chinese, Japanese, Korean, Arabic, etc.). Alarm Monitoring shows junk characters in the alarms received from EST3 panels, instead of showi...
07/23/2021Content Creator
Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210 Symptoms Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210 Cause Legacy panels use TLS 1.0 which is no longer supported by most browsers. ...
02/05/2021Content Creator
Symptom When attempting to upgrade from a firmware prior to v1.27.x directly to v1.29.x the procedure will fail. This is due to the increased size of the v1.29.x firmware file (>15,000,000 bytes). Resolution An incremental approach must be tak...
01/11/2019April Daniels
Symptom
An LNL-4420 with firmware revision later than 1.229 goes offline when AES encryption is enabled on device. The device will periodically reconnect and then go offline again immediately.
Resolution
I...
08/10/2018April Daniels
Symptom
When attempting to load the TLS Certificate, the following error is shown:
The file is too big!
This is due to the encryption certificates already existing on the ISC. You cannot load a certificat...
04/18/2018April Daniels
Product Name LNL-4420 General Information The LNL-4420 supports a total of 64 downstream devices (32 devices per downstream port). The maximum number of authenticated readers supported on the LNL-4420 when using FIPS readers is 1...