Panels

Lenel encryption guide for OnGuard 7.5 missing steps or correct name for TLS Certificate install

02/07/2022April Daniels
OnGuard 7.5  Encryption for Controllers User Guide  does not contain steps or correct names for TLS certificates to install. Procedure Steps   Configure TLS Encryption Using a Default Certificate Prerequisites   1. Establish ...

After initiating a firmware download to a downstream device, the device does not update its firmware

02/07/2022April Daniels
Symptom  When attempting to download firmware to downstream devices such as an LNL-1320, the download is initiated, but the device does not update to the latest firmware revision available.  Resolution   Launch an access panel...

Reader Power Select option on the LNL-X4420, LNL-X2220, & Series 3 boards has been changed

02/07/2022April Daniels
Notice for users regarding powering readers from the LNL-X4420, LNL-X2220, and the Series 3 MR52. The Reader Power Select option on the LNL-X4420, LNL-X2220, and Series 3 boards has changed. Procedure Steps  When 12 VDC is applied to pow...

Series 3 1320 downstream devices are not coming online, but series 2 1320's on the same access panel come online

02/07/2022April Daniels
Symptom  LNL-1320 Series 3 board is not coming online, while the LNL-1320 Series 2 board connects instantly when swapped.  Resolution  Remove all terminations from downstream devices up to the access panel.  Applies To  ...

Alarms from EST3 panels are not shown in OnGuard properly

02/04/2022April Daniels
Symptom Alarms from EST3 panels are not shown in OnGuard for all double-byte languages (for example, Russian, Chinese, Japanese, Korean, Arabic, etc.). Alarm Monitoring shows junk characters in the alarms received from EST3 panels, instead of showi...

Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210

07/23/2021Content Creator
Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210 Symptoms Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210 Cause Legacy panels use TLS 1.0 which is no longer supported by most browsers. ...

Update my LNL-4420 firmware to v1.29.x firmware

02/05/2021Content Creator
Symptom When attempting to upgrade from a firmware prior to v1.27.x directly to v1.29.x the procedure will fail. This is due to the increased size of the v1.29.x firmware file (>15,000,000 bytes). Resolution An incremental approach must be tak...

When encryption is enabled, LNL-4420 with firmware greater than 1.229 goes offline

01/11/2019April Daniels
Symptom   An LNL-4420 with firmware revision later than 1.229 goes offline when AES encryption is enabled on device. The device will periodically reconnect and then go offline again immediately.   Resolution   I...

Loading TLS Certificate triggers ''The file is too big'' error

08/10/2018April Daniels
Symptom   When attempting to load the TLS Certificate, the following error is shown:   The file is too big!   This is due to the encryption certificates already existing on the ISC. You cannot load a certificat...

LNL-4420

04/18/2018April Daniels
Product Name LNL-4420   General Information The LNL-4420 supports a total of 64 downstream devices (32 devices per downstream port). The maximum number of authenticated readers supported on the LNL-4420 when using FIPS readers is 1...