Panels

Honeywell-OnGuard Integration

02/09/2022April Daniels
Honeywell Integration with OnGuard 7.2 Overview OnGuard 7.2 supports the ability to communicate with Honeywell access panels and downstream devices. This document provides an overview of this support. Honeywell transition ...

X series Panel shows "Configuration type mismatch" in alarm monitoring system tree

02/07/2022April Daniels
X-Series panels in Alarm Monitoring show “Configuration type mismatch” when viewed in the System Tree. Procedure Steps  If using OnGuard 7.5 or later, these steps apply if using X3300, X2220, X2210, or X4420 panels: Using a LNL-X3300 as an examp...

Configuring a USB Ethernet Network Interface (NIC) on LNL-X Series Controllers

02/07/2022April Daniels
Configuring a USB Ethernet Network Interface (NIC) on LNL-X Series Controllers Overview All LNL-X Series controllers support a secondary network interface via a USB adapter. The use of this secondary NIC on the controller is to provide an alternat...

Bosch B Series Panels guide

02/07/2022April Daniels
      Additional Information The following links are available if the link in the PDF does not provide access to the required file downloads. BoschEventsAdd.sql BoschPanelsAdd.sql ...

Lenel encryption guide for OnGuard 7.5 missing steps or correct name for TLS Certificate install

02/07/2022April Daniels
OnGuard 7.5  Encryption for Controllers User Guide  does not contain steps or correct names for TLS certificates to install. Procedure Steps   Configure TLS Encryption Using a Default Certificate Prerequisites   1. Establish unencrypted communic...

After initiating a firmware download to a downstream device, the device does not update its firmware

02/07/2022April Daniels
Symptom  When attempting to download firmware to downstream devices such as an LNL-1320, the download is initiated, but the device does not update to the latest firmware revision available.  Resolution   Launch an access panel's web configurati...

Reader Power Select option on the LNL-X4420, LNL-X2220, & Series 3 boards has been changed

02/07/2022April Daniels
Notice for users regarding powering readers from the LNL-X4420, LNL-X2220, and the Series 3 MR52. The Reader Power Select option on the LNL-X4420, LNL-X2220, and Series 3 boards has changed. Procedure Steps  When 12 VDC is applied to power the boa...

Series 3 1320 downstream devices are not coming online, but series 2 1320's on the same access panel come online

02/07/2022April Daniels
Symptom  LNL-1320 Series 3 board is not coming online, while the LNL-1320 Series 2 board connects instantly when swapped.  Resolution  Remove all terminations from downstream devices up to the access panel.  Applies To  All versions of OnGuard ...

Alarms from EST3 panels are not shown in OnGuard properly

02/04/2022April Daniels
Symptom Alarms from EST3 panels are not shown in OnGuard for all double-byte languages (for example, Russian, Chinese, Japanese, Korean, Arabic, etc.). Alarm Monitoring shows junk characters in the alarms received from EST3 panels, instead of showi...

Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210

07/23/2021Content Creator
Symptoms Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210 Cause Legacy panels use TLS 1.0 which is no longer supported by most browsers. Note on Google Chrome: TLS 1.0 and 1.1 were deprecated in Chrome 72 with a pla...