02/07/2022April Daniels
Symptom When attempting to download firmware to downstream devices such as an LNL-1320, the download is initiated, but the device does not update to the latest firmware revision available. Resolution Launch an access panel's web configurati...
02/07/2022April Daniels
Notice for users regarding powering readers from the LNL-X4420, LNL-X2220, and the Series 3 MR52. The Reader Power Select option on the LNL-X4420, LNL-X2220, and Series 3 boards has changed. Procedure Steps When 12 VDC is applied to power the boa...
02/07/2022April Daniels
Symptom LNL-1320 Series 3 board is not coming online, while the LNL-1320 Series 2 board connects instantly when swapped. Resolution Remove all terminations from downstream devices up to the access panel. Applies To All versions of OnGuard ...
02/04/2022April Daniels
Symptom Alarms from EST3 panels are not shown in OnGuard for all double-byte languages (for example, Russian, Chinese, Japanese, Korean, Arabic, etc.). Alarm Monitoring shows junk characters in the alarms received from EST3 panels, instead of showi...
07/23/2021Content Creator
Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210 Symptoms Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210 Cause Legacy panels use TLS 1.0 which is no longer supported by most browsers. ...
02/05/2021Content Creator
Symptom When attempting to upgrade from a firmware prior to v1.27.x directly to v1.29.x the procedure will fail. This is due to the increased size of the v1.29.x firmware file (>15,000,000 bytes). Resolution An incremental approach must be taken ...
01/11/2019April Daniels
Symptom
An LNL-4420 with firmware revision later than 1.229 goes offline when AES encryption is enabled on device. The device will periodically reconnect and then go offline again immediately.
Resolution
If OnGuard is no...
08/10/2018April Daniels
Symptom
When attempting to load the TLS Certificate, the following error is shown:
The file is too big!
This is due to the encryption certificates already existing on the ISC. You cannot load a certificate over an exist...
04/18/2018April Daniels
Product Name LNL-4420 General Information The LNL-4420 supports a total of 64 downstream devices (32 devices per downstream port). The maximum number of authenticated readers supported on the LNL-4420 when using FIPS readers is 16. T...
03/23/2018April Daniels
How to setup a failover on an LNL-3300 with a Cobox / Lantronix Device Procedure Steps Use the CoBox parameters provided in the Hardware Installation Guide (Configuring a CoBox Micro 100 Using Telnet). Set 38400 as the baud rate, e...