Panels

Symptom  When attempting to download firmware to downstream devices such as an LNL-1320, the download is initiated, but the device does not update to the latest firmware revision available.  Resolution   Launch an access panel's web configurati...

Notice for users regarding powering readers from the LNL-X4420, LNL-X2220, and the Series 3 MR52. The Reader Power Select option on the LNL-X4420, LNL-X2220, and Series 3 boards has changed. Procedure Steps  When 12 VDC is applied to power the boa...

Symptom  LNL-1320 Series 3 board is not coming online, while the LNL-1320 Series 2 board connects instantly when swapped.  Resolution  Remove all terminations from downstream devices up to the access panel.  Applies To  All versions of OnGuard ...

Symptom Alarms from EST3 panels are not shown in OnGuard for all double-byte languages (for example, Russian, Chinese, Japanese, Korean, Arabic, etc.). Alarm Monitoring shows junk characters in the alarms received from EST3 panels, instead of showi...

Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210 Symptoms Unable to access web configuration page for LNL-3300, LNL-2220 and LNL-2210 Cause Legacy panels use TLS 1.0 which is no longer supported by most browsers. ...

Symptom When attempting to upgrade from a firmware prior to v1.27.x directly to v1.29.x the procedure will fail. This is due to the increased size of the v1.29.x firmware file (>15,000,000 bytes). Resolution An incremental approach must be taken ...

Symptom   An LNL-4420 with firmware revision later than 1.229 goes offline when AES encryption is enabled on device. The device will periodically reconnect and then go offline again immediately.   Resolution   If OnGuard is no...

Symptom   When attempting to load the TLS Certificate, the following error is shown:   The file is too big!   This is due to the encryption certificates already existing on the ISC. You cannot load a certificate over an exist...

Product Name LNL-4420   General Information The LNL-4420 supports a total of 64 downstream devices (32 devices per downstream port). The maximum number of authenticated readers supported on the LNL-4420 when using FIPS readers is 16.  T...

How to setup a failover on an LNL-3300 with a Cobox / Lantronix Device Procedure Steps Use the CoBox parameters provided in the Hardware Installation Guide (Configuring a CoBox Micro 100 Using Telnet). Set 38400 as the baud rate, e...