01/25/2024Matthew Therolf
Series 3 Reader Interface Modules show readers offline with LNL- 8000 Multiplexers Symptom User may be trying to upgrade series 1 or 2 panels to work with LNL-8000 Star Multiplexer boards downstream. Panels will show offline and not connect or sen...
08/21/2023Matthew Therolf
Symptom
Field reference for Mercury panel part numbers to match LenelS2 LNL-#### part numbers.
Resolution
LNL M-Series part numbers
LenelS2 P/N
MERCURY P/N
LNL-M3300
MP2500
...
12/22/2022Matthew Therolf
Symptom LNL-8000 Port 1 is not communicating with OnGuard. Resolution Controllers* Downstream Boards Series* LNL-8000 (Rev ? – 1.01) LNL-8000 (Rev C ¹ – 2.01.0) LNL- 8000 (Rev C ² – 2.01.0) Port 1 Por...
06/23/2022April Daniels
Symptom Need to upgrade firmware on the new LNL-1320-S3B but no patch file exists for the version of OnGuard in use. Resolution A manual method is required to upgrade the firmware. Download the latest version of the Accessory Add-On for Mercury...
02/28/2022Content Creator
02/10/2022April Daniels
Symptom WIU4's with 013 firmware, will intermittently lock up and the only way to restore functionality to the reader is to reboot controller or the WIU Resolution WIU4 Installation guide.pdf 8RP.pdf To resolve this issue place a suppressio...