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Symptom The following error may be received in OnGuard even if the Event Context Provider service is not running: TIME: [02/06/2018 11:17:12] SEVERITY: Information ERROR CODE: 0x00010005 PROGRAM: Lnlcomsrvr FILE: Thre...
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Product Name LS ID Allocation service uses TCP port 4065 General Information The LS ID Allocation service, used to manage pre-allocated IDs across an enterprise installation, uses TCP port 4065. If communications between parent (master) a...
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Symptom LS Web Service stops immediately after starting. The following error is present in C:\ProgramData\Lnl\nginx\logs\ Error.log : 2018/01/16 13:28:50 [emerg] 7056#728: BIO_new_file("C:\ProgramData\Lnl\nginx/conf/ls...
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How to change the default port for the OnGuard web console and web clients/modules from 8080 to a custom port. Procedure Steps To change ports in OnGuard from the default port 8080 you will have to modify the following files: C:\Program Files...
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Symptom When updating a client from a previous version of OnGuard, during the update download the following error is shown: Resolution Perform the following procedure: Verify that the Client Update Service is configured to interact with th...
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EventContextProvider logs grow uncontrollably citing SQL DLL not found Symptom Customers may experience the error exception below that grows every 5-10 minutes in SQL Server Message: Error occurred.\r\nLnl.OG.BusinessLayer.Common.BusinessLayer...
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How to change the "Log On as" property for a Windows service from the local account to a specific user Procedure Steps 1) Run Services.msc
2) Double-click on the service you wish to change.
3) Click the Log On tab and then select This...
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Symptom The LS Application Server may not work when OnGuard is installed to a non-default location due to permission problems. Resolution This condition can be corrected by manually modifying two registry keys or simply uninstalling a...
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How to add a dependency to an LS service Procedure Steps Important : Modifying the registry could cause irreversible damage to your Windows operating system; be sure to back up the registry before making any changes. Locate instructions at...
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Symptom The following error message displays when you attempt to start any LS service: Could not start the 'LS Login Driver' service on Local Computer. Error 1068: The dependency service or group failed to start. Substitute any LS service fo...
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