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Last Updated: 09/03/2025
in NetBox Ecosystem Global
Clear s2synch.update_queue if NC stuck "verifying config alignment" Steve S did this at Allina: The two NCs with "verifying config alignment" had credential attributes and access levels in s2synch.update_queue that Global was not pulling from th...
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Last Updated: 08/28/2025
in NetBox Ecosystem Global
lspci -v look for: 1 PCI bridge: VMware VGA compatible controller: VMware SVGA II Adapter (prog-if 00 [VGA contr
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Product Name Non-Production Licensing for OnGuard Access and Video General Information Non-production license : A software license is issued for purposes other than the system owners productions OnGuard integrated, access...
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Symptom The MobileVerify sub-tab is missing from the System Permissions Groups tab. Note: The MobileVerify tab will not be displayed in the System Permissions Group when the value for the Maximum Number of Mobile Verify Workstations (SWG-14...
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Symptom The following error message occurs when attempting to run the Database Translator in an OnGuard 6.3.249 Language Pack: "You are not licensed to use the selected target language. Choose a language you are licensed for before continuing. ...
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Last Updated: 08/21/2025
in NetBox Ecosystem Global Find API user personid,then: \copy (select p.id, p.text6, p.firstname, p.lastname, s2g.name AS acccesslevel,ptalgh.lastmod FROM person p JOIN s2activity.person_to_accesslevel_group_history ptalgh ON p.id=ptalgh.personid JOIN s2group s2g ON s2g.id=...
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Question
What versions of OnGuard are currently supported by LenelS2?
Answer
LenelS2 supports the following OnGuard versions:
Released Version
Release Date
Commercial Name
Support Ends
8.3.670.139
Apri...
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Last Updated: 07/22/2025
in OnGuard Ecosystem Database SQL
Procedure Steps To back up an SQL Server database on a time schedule for an SQL Server 2017 Express system: 1) Create a folder named SQLBackup in the C:\ drive. 2) Copy the following code, and then start Notepad. Paste the text into Not...
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Question Does a full download need to be executed in an Enterprise system after an upgrade? Answer • Upgrades from pre-6.0 to 6.0 or later require a full download after the upgrade (due to the list builder re-ID changes in 6.0). • Upgr...
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Symptom
The Hardware Guide that ships with OnGuard 8.3 lists OnGuard 8.2 in the copyright section.
Resolution
While OnGuard 8.3 release has been successfully tested at UL Solutions with X-Series controllers, testing of the M-S...
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