Software
Articles
When attempting to issue Mobile Credential or Toolkit inside of Alarm Monitoring "the located assembly's manifest definition does not match the assembly's reference"
Symptom
When attempting to issue Mobile Credential or Toolkit inside of Alarm Monitoring you receive an error like:
"One or more errors occurred. Could not load file or assembly 'Newtonsoft.Json, Version=6.0.0.0, Culture=neutral, PublicKey...
BlueDiamond: Https:// forbidden or Network Password Incorrect
Symptom
When configuring the Credential Services in Onguard and clicking the Test Connection button you receive an error similar to Network Password incorrect or Https:// forbidden.
Resolution
This can be caused if you are ...
Unable to identify BlueDiamond locks through the DirectKey toolkit
Symptom
Unable to identify BlueDiamond locks via the Directkey Toolkit using the Open command. Also when configuring a reader the Open command does not pulse the LED nor is there an audible indicator. May also experience error m...
Send Mobile Credential invites to Gmail accounts
Symptom
Mobile Credential badges issued to cardholders using Gmail addresses have the BlueDiamond credential link removed from the email invitation message. This is because Gmail only allows embedded http:// or https:// links in email m...
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