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An OnGuard license can now be returned using the following methods:
Online (which requires an Internet connection and uses License Administration)
Text message (SMS)
Phone
LenelS2 Connect Portal (which requires an Internet connect...
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How to activate a FLEXnet license using MobileActivate (text message) Procedure Steps In License Administration, after installing the license file, click [View] under the Installed Licenses dropdown. When the license is displayed, click ...
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Symptom Setup Assistant shows Configuration editor: Error . Resolution Replace the application.config file with one that works correctly, and make sure that the information inside the file is modified as necessary for the current work...
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How to change the date and time format for events in Alarm Monitoring Procedure Steps The Windows date and time configuration also controls the view in Alarm Monitoring. For example, if you want a 24-hour format, then you must configure Wi...
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How to fix issues with the Lenel Console when OnGuard is not installed on the C:\ Drive Procedure Steps Section A Verify if the LS Web Service will start. If it starts, move on to Section B. If it does not start, check the NGINX log ( C:...
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How to enable the display of the Badge Status text for "Invalid Badge" events in Alarm Monitoring Procedure Steps To enable the display of badge status text in "Invalid Badge" events in Alarm Monitoring: 1) Start System Administration. 2) F...
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Bosch panels do not come online in System Administration. Procedure Steps If using Bosch DX4020 Ethernet Network Interface Module: Telnet 192.168.200.155 1 (this should fail within 2 seconds). Telnet 192.168.200.155 9999. Press [En...
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Symptom If a custom Open Line Event alarm is required from a door contact or REX input, the default Alarm Definitions device list will not display the individual reader inputs. Resolution To enable the reader inputs in the device list: Add th...
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Product Name HID iCLASS Card Compatibility with HID iCLASS Programmers and Encoders General Information There are three types of HID iCLASS cards that can be sourced from Lenel: 1) Configured and programmed iCLASS cards (HID Part Number...
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How to configure a direct card printer for inline encoding Procedure Steps 1) Before attempting to install the printer, refer to the Badge Printers Compatibility Chart ( https://connect.lenels2.com/ ) and the Inline Encoding appendix...
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