OnGuard 6.3 and older

Problem Overview Low Battery and Tamper Reporting for Schlage Wireless Locks (OG-18069) Detailed Description To enable low battery and tamper reporting for Schlage wireless locks, the Keypad Type  on the reader tab must be set to LNL-...

Problem Overview Conflict Possible for Aux Output 1 Detailed Description The user interface currently allows configuration of both Tailgate and Pre-alarm mode, both of which use Aux Output 1. These features should not be used at the same tim...

Problem Overview HID Edge Software for Device Communication Only Supported with Windows XP or Windows 8.1 Enterprise 32-bit operating system Detailed Description The HID Edge software provided to LenelS2 by HID for device communications is n...

Problem Overview Deleting Badges from Onity Integra Locks Detailed Description When deleting badges from Onity Integra locks, at least 1 badge must always remain on the lock. Attempting to delete all badges will not succeed, and the lock wil...

Problem Overview Onity Integra Locks: Door Does Not Come Out of AFC Office Mode with AFC Office on Enter and Second Swipe of Badge  Detailed Description When AFC Office when enter is enabled on a lock and Office when exit is not, th...

Problem Overview Drop-down Fields Can Be Configured for PIV and FASC-N in FormsDesigner Detailed Description In FormsDesigner it is possible to specify both PIV and FASC-N configurations for drop-down fields. Only PIV or  FASC-N should...

Problem Overview Error 1905. Module C:\Program Files\OnGuard\msvbvm50.dll Failed to Unregister Detailed Description This error may occur when upgrading to OnGuard 2010 on Windows Vista. This error can be safely ignored with no side effects t...

Problem Overview Bulk User Tool Now Part of Installation Detailed Description The Bulk User Tool has been added to the OnGuard Installation, and will be installed on every system including custom installations. The Bulk User Tool is avai...

Problem Overview Windows Vista: Security Utility Must be Run Manually for Public Profile Detailed Description If the Public Network profile of the Windows Firewall is used in Windows Vista, the Security Utility must be run again once the pro...

Problem Overview Column Heading Tooltips Disabled for Windows XP Detailed Description Tooltips are not available for column headings in OnGuard running on Windows XP. Applies To OnGuard (All versions) Additional Information None ...