05/27/2010April Daniels
Problem Overview Visitor Management: Supported Date Format (DE385) Detailed Description "Short date, no time" (seen in FormsDesigner) is the only date format supported for date fields in Visitor Management Host. Applies To OnGu...
05/27/2010April Daniels
Problem Overview Visitor Management: Sign-in Locations Must be Modified (S2902) Detailed Description For visits scheduled in System Administration, ID CredentialCenter, or Visitor Management, the sign-in location does not exist. When these v...
05/27/2010April Daniels
Problem Overview After Adding List Builder Items, IIS Must be Restarted (DE318) Detailed Description List Builder items sometimes do not appear in user-defined drop-down fields. After making changes in List Builder, it is necessary to restar...
05/27/2010April Daniels
Problem Overview Visitor Management Browser-based Client Applications Not Supported with Windows Server Detailed Description Due to the default IE enhanced security settings preventing the use of some browser components, Visitor Management H...
05/27/2010April Daniels
Problem Overview ScanShell 100N Scanner Not Supported with Microsoft Vista (OG-20530) Detailed Description The ScanShell 1000 scanner is NOT supported in Windows Vista. Applies To OnGuard 2010 (6.4.xxx) Additional Information None ...
05/27/2010April Daniels
Problem Overview Magicard Tango2e Must Use Driver V1.41 (OG-20299) Detailed Description Magicard Tango2e driver V1.42 has a known issue with the installation of magapi.dll. Driver V1.41 is available on the Supplemental Materials disc and sho...
05/27/2010April Daniels
Problem Overview Magicard Prima 3 Must Use Driver Version 5.7 (OG-18007) Detailed Description The Magicard Prima 3 printer should use driver version 5.7, not version 5.7 issue 1. If driver version 5.7 issue 1 is used, the printer will not pi...
05/27/2010April Daniels
Problem Overview Change in 10 Print Slap Record Format (OG-13658) Detailed Description The 10 Print Slap capture and license have been renamed OpenCapture. Sagem-Morpho templates are now captured for use with Lenel bioCLASS readers. 10 Print...
05/26/2010April Daniels
Problem Overview Area Access Manager Browser-based Client Reports Not Supported with Windows Authentication on Windows Server 2008 or Windows Vista (OG-18066) Detailed Description Reports will not run properly from Area Access Manager (Brows...
05/26/2010April Daniels
Problem Overview Area Access Manager (Browser-based Client) Returns a Server Error for a Cardholder if a Field is Added to the Cardholder Form (OG-19281/20123) Detailed Description Area Access Manager (Browser-based Client) will return the f...