LNVR

How to disable iris control on Axis cameras. Procedure Steps Many customers want to disable iris control on Axis cameras. Currently no additional option is implemented in System Administration to switch between auto/manual iris, so we have...

Symptom Matrix Player is a diagnostic tool typically used by Technical Support or Engineering personnel to view LNVR video from a machine that does not have OnGuard installed (usually on a stand alone LNVR machine).   When LNVR security...

Symptom When launching video in Alarm Monitoring, instead of showing video, the error message local host error - web page not available is shown.   Resolution Right-click on camera and deselect Use browser based connection . A...

Question Can I use the "Brightness Change" detection functionality offered by LNVR with the Axis Q1910 thermal camera?  Answer Use of LNVR's "Brightness Change" detection is not recommended for the Axis Q1910 thermal camera because the...

Question   How do I move a Video Recorder from one Communication Server to another? Answer In System Administration, mark the recorder(s) offline. Stop the Communication Server(s) the recorder(s) point to. Change the WORKSTAT...

Question Are Lenel Video Recorder hard drives "Hot Swappable"?  Answer No they are not "Hot Swappable", for you must power down the unit prior to removing or adding a hard drive.  If not, you could cause damage to the hard drive or the...

Symptom A site is experiencing intermittent camera or recorder communication loss without a known explanation (for example, configuration problem, obvious network problem, and so on). Resolution Variables that can be modified are the li...

Product Name How is live video sent over the network? General Information The attached diagram shows port, protocol, and directionality in a visual format. Refer to the Advanced Installation Topics guide, "Ports Used by OnGuard" chapt...

Symptom If you go through your event viewer logs on an LNVR, you may find the below entry: Error 6/22/2011 11:17:54 AM       DistributedCOM 10015 None Clicking on the entry and you will see the following details: Log Name:      System...

Symptom A yellow "X" appears on the hardware tree in Alarm Monitoring for the HVR, but the unit is still online. The unit was working and now does not. The camera type in System Administration is blank, and the Lenel DS4016HCI is not shown ...