LNVR

Question   How do I move a Video Recorder from one Communication Server to another? Answer In System Administration, mark the recorder(s) offline. Stop the Communication Server(s) the recorder(s) point to. Change...

Question Are Lenel Video Recorder hard drives "Hot Swappable"?  Answer No they are not "Hot Swappable", for you must power down the unit prior to removing or adding a hard drive.  If not, you could cause dam...

Symptom A site is experiencing intermittent camera or recorder communication loss without a known explanation (for example, configuration problem, obvious network problem, and so on). Resolution Variables that can be modifi...

Product Name How is live video sent over the network? General Information The attached diagram shows port, protocol, and directionality in a visual format. Refer to the Advanced Installation Topics guide, "Ports Used by OnGuard&quo...

Symptom If you go through your event viewer logs on an LNVR, you may find the below entry: Error 6/22/2011 11:17:54 AM       DistributedCOM 10015 None Clicking on the entry and you will see the following details: Log Name...

Symptom A yellow "X" appears on the hardware tree in Alarm Monitoring for the HVR, but the unit is still online. The unit was working and now does not. The camera type in System Administration is blank, and the Lenel DS4016HCI is no...

How to gather a crash or hang dump for Windows XP or Windows 2003 Procedure Steps   FOR WINDOWS XP or WINDOWS 2003 Server Download the Debugging Tools for Windows from: http://microsoft.com   Install the Debugging Tools for Wind...

Problem Overview When reviewing video that is tied to an event the event example; "Granted Access" occurs before or after the event time stamp. Detailed Description 1. Check all clients and servers including the di...

Symptom Alarm Monitoring shows my LNVR recorder with a red "X" and a software connection error. Resolution Ensure that the com service is running. Check the location of the com server, and make sure the name for the LN...

Symptom QA reported having trouble with the Panasonic WV-NS954 and saving presets. When pressing the Preset button, it takes as much as 8 to 10 seconds for the dialog to appear. When working correctly with an Axis camera, for example, it tak...