Install / Upgrade

Symptom The Configuration Editor is blank. Resolution Locate the application.config file and check the file name. Change the file name so that it is just applicaiton.config . Make sure the file does not have any type of date i...

Symptom When launching the Device Discovery Console, the following error appears: Could not load file or assembly ‘Microsoft.Practices.EnterpriseLibrary.Logging, Version=3.1.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a’ ...

Symptom Login failed for user ''. Reason: Token-based server access validation failed with an infrastructure error. Check for previous errors. [CLIENT: x.x.x.x] Resolution   The failed login attempts came from a video pr...

Symptom After upgrading using Microsoft SQL Server, the following error appears:   "Error reading System Options"   The following error appears if you click OK on the first error:   "Error reading...

How To Pre-load the Client Upgrade Files         Procedure Steps When using the Automated Client Upgrade process, the files can be pre-loaded on the clients in order to speed up the upgrade process. This can be done...

Question Which folders should I exclude from Anti-Virus Scanning on my Recorder? Answer The folders you want to make exceptions for in the Anti-Virus software on a recorder: All Storage Drives configured in the LNVR Admin Tool ...

Question Which folders should I exclude from anti-virus scanning on my computers running OnGuard? Answer On a 32-bit Operating System:  C:\ProgramData\Lenel C:\ProgramData\Lnl C:\ProgramData\Flexnet* C:\Program Files\OnGuard ...

Symptom .NET Framework 4.0 fails to install, with error code 8000222.   Resolution Open a command prompt as an administrator (right-click option). In the first line, type net stop WuAuServ , which will stop the Windows ...

Symptom When the ACCESSCONTROL database is attached to a named instance, the following error might occur when configuring the ODBC on a client system:   Microsoft SQL Server Native Client 10.0 : A network-related or instance-specific...

Symptom When launching the Device Discovery Console, the following error is shown: Could not load file or assembly ‘Microsoft.Practices.EnterpriseLibrary.Logging, Version=3.1.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a’ o...