Symptom
If an LDVR stops recording, but all services seem to be running correctly, check the lnlVideo.log file on the LDVR. This file is usually located in C:\Program Files\Lenel Systems\LDVR\logs.
If you see errors such as the following, then the installation of the LDVR firmware has become corrupt: "2007-07-26 12:57:53.570 pid 99c tid bc0 ..\..\inc32\ldvs\SpStorage.h(5104): error !55.87.160.254 3 128299281960000000 128299282560000000 -> 80070003"
The key to this line is the 80070003 error at the end of the line.
2) After installing Service Pack 2, perform a clean uninstall of the LDVR firmware using the steps located in article 1296.
3) Reinstall the LDVR firmware.
If you see errors such as the following, then the installation of the LDVR firmware has become corrupt: "2007-07-26 12:57:53.570 pid 99c tid bc0 ..\..\inc32\ldvs\SpStorage.h(5104): error !55.87.160.254 3 128299281960000000 128299282560000000 -> 80070003"
The key to this line is the 80070003 error at the end of the line.
Resolution
1) If the DVR is running Windows XP, check to see if Service Pack 2 is installed. If it is not, install Service Pack 2.2) After installing Service Pack 2, perform a clean uninstall of the LDVR firmware using the steps located in article 1296.
3) Reinstall the LDVR firmware.
Applies To
LDVR (All versions)Additional Information
None
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