Symptom
Single Sign On is not working. The PC is Windows 10, and is not part of a domain.
Resolution
- Open a command prompt as an Administrator.
- Type net user. The default administrator is disabled.
- Type net user Administrator /active:yes.
- Type net user Administrator *.
- You are prompted to set a password for the administrator and to confirm it. You will not see a display entry when typing.
- When configuring Single Sign On, use the Administrator as the Explicit user for authentication.
Applies To
OnGuard (all versions)
