Unable To Load All Of The Alarms


The following error message appears when opening Alarm Monitoring:
This can occur if there are pending alarms for hardware that was removed from System Administration.


  1. Close out of Alarm Monitoring.
  2. Locate and delete the emergncy.sav file on the client.
    This file is typically located in in the root of the OnGuard installation or in c:\user\\appdata\local.
  3. Start OnGuard.  Verify that the unable to load error does not reoccur.

Applies To

OnGuard (all versions)

Additional Information