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Last Updated: 01/12/2022
in OnGuard Ecosystem Database SQL How to perform a clean uninstall of Microsoft SQL Server Procedure Steps Important: Modifying the registry could cause irreversible damage to your Windows operating system; be sure to back up the registry before making any changes. Follow t...
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How to connect and initially configure an LNL-2220 or LNL-3300 access panel via the Web configuration page Procedure Steps 1) Configure the computer IP address in the range of 192.168.0.2 to 192.168.0.254, except for 192.168.0.251 as this addr...
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How to change the Startup Type for a Windows service via Command Prompt Procedure Steps Complete the following steps to change the startup type for a Windows service using Command Prompt. This can be useful if you need to configu...
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Last Updated: 03/11/2024
in OnGuard Ecosystem Hardware Symptom Need to upgrade firmware on the new LNL-1320-S3B but no patch file exists for the version of OnGuard in use. Resolution A manual method is required to upgrade the firmware. Download the latest version of the Accessory Add-On for Mercury...
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Question What versions of OnGuard are currently supported by LenelS2? Answer LenelS2 supports the following OnGuard versions: Released Version Release Date Commercial Name Support Ends 8.2.524.126 January 2024 OnGuard 8.2 Update 1 ...
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Enabling .NET Framework 3.5 on a PC without an Internet Connection Procedure Steps Mount an image for the version of Windows that you have installed. In a Run command, enter "MMC", press [Enter], and navigate to File > Add/Remo...
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Procedure Name HID Reader Manager – SIGNO OSDP Setup Procedure Steps Purpose: The HID SIGNO readers no longer use configuration cards to Set / Change configuration options. You must use HID Reader Manager to make changes. This KB wi...
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How to resolve "Software Connection Error" in Alarm Monitoring Procedure Steps 1) Verify that the Communication Server is running on at least one server: Note: It can be running as the LS Communication Server service or as an appl...
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Question What is the TNSNAMES.ORA file? Is there an example of this file for Oracle 10g that applies to OnGuard? Answer TNSNAMES.ORA is a SQL*Net configuration file that defines databases addresses for establishing connections to them. ...
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How to determine the card format of a Wiegand card using Scp Debug Procedure Steps Prerequisites: 1) Ensure the correct card reader is online for the type of card you are evaluating (for example, an HID Prox reader for an HID card). 2) If...