11/10/2010April Daniels
Symptom When audio data is sent to a camera supporting audio output, the audio output quality from the camera's speakers may be poor, distorted, and choppy. Resolution To resolve the issue, perform these steps:
On the workstation ru...
06/03/2010April Daniels
Problem Overview Video Artifacts with RTP over UDP with Some Bitrate/Resolution Combinations Detailed Description When using cameras with RTP over UDP, artifacts may occur in the final image. This is due to the fact that UDP is a transmis...
06/03/2010April Daniels
Problem Overview Device Discovery Console Cannot Find Lenel Camera if Adapter has IPv6 Address (OG-15951) Detailed Description Lenel cameras cannot be discovered if both IPV4 and IPV6 addresses are selected for an interface. The IPv6 addre...
06/03/2010April Daniels
Problem Overview Device Discovery Console Does Not Find IQEye Cameras (OG-20143) Detailed Description Newer IQEye models are not discovered by the Device Discovery Console. Applies To OnGuard 2010 (6.4.500) Additional Information N...
06/02/2010April Daniels
Problem Overview Digital Video: Warning - Security! Detailed Description In order to facilitate equipment installation and be adaptable to existing corporate security policies, LDVR and LNVR video servers are shipped and/or configured by d...
05/25/2010April Daniels
Problem Overview Browser-based Application Security Detailed Description If using the browser-based applications, we highly recommend using Windows authentication to control access to the LDVR and LNVR video servers. If using browser-based...
03/02/2010April Daniels
Symptom When configuring events, event properties in the pre-upgrade version of IntelligentVideo sometimes have different maximum values than in the upgraded version. In cases where the value configured by the user in the pre-upgrade version ...
02/28/2010April Daniels
Symptom When viewing video from OnGuard applications (Alarm Monitoring, VideoViewer, and so on) MPEG4 video takes several seconds to display, while MJPEG displays immediately. Resolution Reduce the Group of Video (GOV) setting on the camer...
02/26/2010April Daniels
Symptom There are two scenarios when OnGuard prevents the workstation for a video recorder or Intelligent Video Server (IVS) to be modified:
When a failover or redundant recorder is set for at least one channel on that recorder. When at ...
01/06/2010April Daniels
How to perform an event configuration flush in System Administration for IntelligentVideo Procedure Steps 1) In System Administration, open the IntelligentVideo screen from the Video menu > IntelligentVideo... 2) Select the IntelligentVid...