LNVR
Viewing the capabilities of IP cameras that were integrated through the OAAP program
Viewing the capabilities of IP cameras that were integrated through the OAAP program Procedure Steps The capabilities files for IP cameras that were integrated to the Lenel NVR and certified by Lenel can be found at the Lenel Web site. The c...
How to monitor file attribute changes
How to Monitor File Attribute Changes Procedure Steps This article describes the process for identifying which process is changing file attributes. This can be helpful in identifying what process is changing the Archive and Read-Only attribut...
LNVRs display an online status and can pull live video, but they are not recording
Symptom After doing a fresh LNVR Video Suite 6.4.500 installation or upgrade, the LNVR stops recording video. Live video can still be pulled, a successful update and download to the LNVR can be performed, and the LNVR shows that it is online. ...
Avigilon recorders force Communication Server to use too much RAM
Memory usage of the Avigilon recorder with the communication server may be high
Megapixel cameras with large frames are offline or disconnected in LNVR 6.4.500 Technology Update and later
Symptom When setting up a megapixel camera (for example, the ArecontVision AV5155 Megapixel IP Camera) and the user requests maximum resolution and no compression, the camera appears offline or disconnected in OnGuard. In addition, the log file...
LNVR performance counters missing from Performance Monitor in 64-bit versions of Windows
Symptom One popular of troubleshooting LNVR issues is to look at the LNVR performance counters using Windows Performance Monitor . By default, these counters are missing from Performance Monitor when LNVR is installed on a computer running a...
Poor audio quality (distorted and choppy) from camera speakers
Symptom When audio data is sent to a camera supporting audio output, the audio output quality from the camera's speakers may be poor, distorted, and choppy. Resolution To resolve the issue, perform these steps:
On the workstation runn...
Video Artifacts with RTP over UDP with Some Bitrate/Resolution Combinations
Problem Overview Video Artifacts with RTP over UDP with Some Bitrate/Resolution Combinations Detailed Description When using cameras with RTP over UDP, artifacts may occur in the final image. This is due to the fact that UDP is a transmissi...
Device Discovery Console Cannot Find Lenel Camera if Adapter has IPv6 Address (OG-15951)
Problem Overview Device Discovery Console Cannot Find Lenel Camera if Adapter has IPv6 Address (OG-15951) Detailed Description Lenel cameras cannot be discovered if both IPV4 and IPV6 addresses are selected for an interface. The IPv6 address...
Device Discovery Console Does Not Find IQEye Cameras (OG-20143)
Problem Overview Device Discovery Console Does Not Find IQEye Cameras (OG-20143) Detailed Description Newer IQEye models are not discovered by the Device Discovery Console. Applies To OnGuard 2010 (6.4.500) Additional Information Non...
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