LNVR

Symptom Camera is online but does not record. This happens on Windows versions newer than 7.x and Server 2008, also in continuous mode. Live video may display and Wireshark of the camera displays smaller view size of LNVR ACK Windows. Resolut...

Symptom MPEG4 cameras using interlaced video display black video in LNVR 7.1. Resolution The MPEG4 decoder that is being used in LNVR 7.1 (UTCMPEG4DMO.dll) does not support interlaced video. If this condition exists and the camera web pag...

Recording on motion events in OnGuard with Lenel NVR Procedure Steps Setting up cameras connected to Lenel NVRs to record on motion in order to preserve space on the storage drives or to receive alarms at the monitoring stations is fairly simp...

Red X on LNVR in Alarm Monitoring Procedure Steps If the LNVR shows a red X in Alarm Monitoring, please perform the following troubleshooting steps: Please first visit KB article 2930 to ensure that you followed correct installation procedu...

Symptom When attempting to change the hostname on a controller or NVR, the following error message appears:     ---------------------------     FCWnx   ---------------------------   All controllers in the line ...

In order to ensure that OnGuard and LenelS2 NVR properly communicate with Interlogix cameras, follow the steps below.  Procedure Steps On the camera or encoder webpage, navigate to Configuration > Image .  Change the profile t...

Rebuilding the LNR.XML file for NVR Procedure Steps Open the Lenel Network Video Admin Tool with administrative rights by right clicking on the application and choose Run as Administrator.  Write down the drives that you are recording t...

Symptom Troubleshooting LNREvents Database Corruption Driver Error in Panel Download Resolution In System Administration, mark all cameras offline. Download the recorder. A driver error will still occur, that is OK. Log on to the reco...

How to replace and/or add hard drives on a Lenel NVR   Procedure Steps Notes: To identify which hard drive has failed, start at Step 1. If the hard drive is ready to be installed, start at Step 4. To simply add a hard drive, start...

Symptom The camera is rotated either 90° or 270°, and the video is black in either OnGuard or Prism. Changing the camera to MJPEG makes the camera work. Resolution On the camera's webpage, confirm that the rotation on the came...