02/17/2015April Daniels
Red X on LNVR in Alarm Monitoring Procedure Steps If the LNVR shows a red X in Alarm Monitoring, please perform the following troubleshooting steps: Please first visit KB article 2930 to ensure that you followed correct installation proce...
10/28/2014April Daniels
In order to ensure that OnGuard and LenelS2 NVR properly communicate with Interlogix cameras, follow the steps below. Procedure Steps On the camera or encoder webpage, navigate to Configuration > Image . Change the profile to use the ...
08/18/2014April Daniels
Rebuilding the LNR.XML file for NVR Procedure Steps Open the Lenel Network Video Admin Tool with administrative rights by right clicking on the application and choose Run as Administrator. Write down the drives that you are recording to, ...
06/06/2014April Daniels
Symptom Troubleshooting LNREvents Database Corruption Driver Error in Panel Download Resolution In System Administration, mark all cameras offline. Download the recorder. A driver error will still occur, that is OK. Log on to the re...
05/28/2014April Daniels
How to replace and/or add hard drives on a Lenel NVR Procedure Steps Notes: To identify which hard drive has failed, start at Step 1. If the hard drive is ready to be installed, start at Step 4. To simply add a hard drive, start at...
05/27/2014April Daniels
Symptom The camera is rotated either 90° or 270°, and the video is black in either OnGuard or Prism. Changing the camera to MJPEG makes the camera work. Resolution On the camera's webpage, confirm that the rotation on the camera is set ...
04/15/2014April Daniels
Question How does Pre- and Post-Roll work together in OnGuard? Answer Pre-Roll: The pre-roll is the number of seconds automatically subtracted from the start time of alarms/events, generated by a camera, to ensure that the vide...
01/14/2014April Daniels
Question Where are the logs located on a LenelS2 NVR (LNVR)? Answer For all Windows versions, LNVR logs are located in C:\ProgramData\Lenel\LNVSuite\ \Logs , where is the LNVR version. For example, C:\ProgramData\Lenel\LNVSuite\7.8\Log...
01/08/2014April Daniels
Symptom When trying to install Lenel NVR software, the process fails with error messages stating that .dll files are failing to register. Resolution After Lenel NVR setup runs, test if the IPP libraries are installed properly by brows...
01/06/2014April Daniels
Symptom Lenel NVR events do not display in Alarm Monitoring. This can be caused by a discrepency of EventID values found in the LNR.ini file located on the recorder.
Note: On Server 2008/Windows7 workstations, the path is C:\Progr...