LNVR

Symptom MPEG4 cameras using interlaced video display black video in LNVR 7.1. Resolution The MPEG4 decoder that is being used in LNVR 7.1 (UTCMPEG4DMO.dll) does not support interlaced video. If this condition exists and the camera web pag...

Procedure Steps Setting up cameras connected to Lenel NVRs to record on motion in order to preserve space on the storage drives or to receive alarms at the monitoring stations is fairly simple, but there are a few considerations to understand...

Red X on LNVR in Alarm Monitoring Procedure Steps If the LNVR shows a red X in Alarm Monitoring, please perform the following troubleshooting steps: Please first visit KB article 2930 to ensure that you followed correct installation procedu...

Symptom When attempting to change the hostname on a controller or NVR, the following error message appears:     ---------------------------     FCWnx   ---------------------------   All controllers in the line must be offline before changin...

In order to ensure that OnGuard and LenelS2 NVR properly communicate with Interlogix cameras, follow the steps below.  Procedure Steps On the camera or encoder webpage, navigate to Configuration > Image .  Change the profile to use the Ba...

Rebuilding the LNR.XML file for NVR Procedure Steps Open the Lenel Network Video Admin Tool with administrative rights by right clicking on the application and choose Run as Administrator.  Write down the drives that you are recording to, al...

Symptom Troubleshooting LNREvents Database Corruption Driver Error in Panel Download Resolution In System Administration, mark all cameras offline. Download the recorder. A driver error will still occur, that is OK. Log on to the reco...

How to replace and/or add hard drives on a Lenel NVR   Procedure Steps Notes: To identify which hard drive has failed, start at Step 1. If the hard drive is ready to be installed, start at Step 4. To simply add a hard drive, start at S...

Symptom The camera is rotated either 90° or 270°, and the video is black in either OnGuard or Prism. Changing the camera to MJPEG makes the camera work. Resolution On the camera's webpage, confirm that the rotation on the camera is set to...

Question How does Pre- and Post-Roll work together in OnGuard?  Answer Pre-Roll: The pre-roll is the number of seconds automatically subtracted from the start time of alarms/events, generated by a camera, to ensure that the video ...