LNVR

NVR Workstation Greyed Out When Attempting To Modify.

12/08/2017April Daniels
Symptom NVR Workstation greyed out when attempting to modify Resolution Check the failover subtab for the LNVR/NVR as well as each camera specified to see if they have a value specified for Failover Recorder . If yes, turn this sett...

Troubleshooting Camera Will Not Connect

10/30/2017April Daniels
Symptom Camera will not connect. Resolution 1. Ensure you have full admin rights as Administrator to LNVR, OGserver, the workstation where the Comm server is running, and one of the client workstations. 2. Verify automatic Windows upd...

Video Frame Rates

10/30/2017April Daniels
Product Name Digital Video General Information Indoor Surveillance – (~7-8 FPS) –General Security Video –Office Environments Outdoor Surveillance – (~15 FPS) –Parking Lots –Faster Moving Objects ‘High Speed’ Applicati...

Video Terminology

10/30/2017April Daniels
Product Name Video Terminology General Information Analog:  M easured by physical (light, sound) changes Bandwidth:  Data transfer rate across a network Bitrate:  Number of bits transmitted over specific time (Mbps) ...

Gathering Logs For Digital Video

10/19/2017April Daniels
Gathering logs for Digital Video Procedure Steps Please gather the following information below from the OnGuard Client, Prism Server, Prism Client and LNVR system, so we may further assist you. 1)        Launch Event Viewer. ·        ...

RTP Server Service Frequently Restarting

05/03/2017April Daniels
Symptom While installing LNVR, an error occurs that states that LnrRTPPerfDll.dll failed to register. After rebooting to complete the install, the LnrRTPServer service frequently restarts/crashes.  Resolution 1.      Open cmd as an a...

LNVR App Context Prereq Install Failing

01/16/2017April Daniels
Symptom   Installation of LNVR App Context Prereq is failing and following KB 1219 did not resolve the issue. Resolution 1. Perform a clean uninstall of LNVR per KB 1219 if it has not yet been performed.   2. Navigate to C:\Window...

Frequent Gaps in Recorded Video or LNVR stops Recording but Camera Shows Online

08/31/2015April Daniels
Symptom Camera is online but does not record. This happens on Windows versions newer than 7.x and Server 2008, also in continuous mode. Live video may display and Wireshark of the camera displays smaller view size of LNVR ACK Windows. Resol...

MPEG4 cameras display black video in LNVR 7.1

04/16/2015April Daniels
Symptom MPEG4 cameras using interlaced video display black video in LNVR 7.1. Resolution The MPEG4 decoder that is being used in LNVR 7.1 (UTCMPEG4DMO.dll) does not support interlaced video. If this condition exists and the camera web p...

Recording on motion events in OnGuard with LNVR

02/19/2015April Daniels
Procedure Steps Setting up cameras connected to Lenel NVRs to record on motion in order to preserve space on the storage drives or to receive alarms at the monitoring stations is fairly simple, but there are a few considerations to understand...