LNVR

LNVR App Context Prerequisite fails preventing installation

03/21/2018April Daniels
Symptom Installation of the LNVR App Context Prereq is failing and following the instructions in KB article #3390 did not resolve the issue. Resolution If installing from a mounted ISO or disc, move the contents.  Open the setu...

Database error: Event polling stopped after bringing an LNVR online

02/09/2018April Daniels
Symptom Receiving “Database Error: Event Polling Stopped”  after bringing an LNVR online.       Events to be written to the OnGuard database are buffered internally by the Communication Server. If the number of...

How to configure a video pop-up on alarm

02/02/2018April Daniels
How to configure video pop-up on alarm  Procedure Steps From System Administration, complete the following steps:  Create a Custom Alarm: From the Monitoring menu, select Alarms . Click [Add ]. Give the alarm a name. From ...

NVR Workstation Greyed Out When Attempting To Modify.

12/08/2017April Daniels
Symptom NVR Workstation greyed out when attempting to modify Resolution Check the failover subtab for the LNVR/NVR as well as each camera specified to see if they have a value specified for Failover Recorder . If yes, turn this settin...

Troubleshooting Camera Will Not Connect

10/30/2017April Daniels
Symptom Camera will not connect. Resolution 1. Ensure you have full admin rights as Administrator to LNVR, OGserver, the workstation where the Comm server is running, and one of the client workstations. 2. Verify automatic Windows updat...

Video Frame Rates

10/30/2017April Daniels
Product Name Digital Video General Information Indoor Surveillance – (~7-8 FPS) –General Security Video –Office Environments Outdoor Surveillance – (~15 FPS) –Parking Lots –Faster Mov...

Video Terminology

10/30/2017April Daniels
Product Name Video Terminology General Information Analog:  M easured by physical (light, sound) changes Bandwidth:  Data transfer rate across a network Bitrate:  Number of bits transmitted over specific tim...

Gathering Logs For Digital Video

10/19/2017April Daniels
Gathering logs for Digital Video Procedure Steps Please gather the following information below from the OnGuard Client, Prism Server, Prism Client and LNVR system, so we may further assist you. 1)        Launch Event V...

RTP Server Service Frequently Restarting

05/03/2017April Daniels
Symptom While installing LNVR, an error occurs that states that LnrRTPPerfDll.dll failed to register. After rebooting to complete the install, the LnrRTPServer service frequently restarts/crashes.  Resolution 1.     ...

LNVR App Context Prereq Install Failing

01/16/2017April Daniels
Symptom   Installation of LNVR App Context Prereq is failing and following KB 1219 did not resolve the issue. Resolution 1. Perform a clean uninstall of LNVR per KB 1219 if it has not yet been performed.   2. Navigate to C...