02/09/2018April Daniels
Symptom Receiving “Database Error: Event Polling Stopped” after bringing an LNVR online. Events to be written to the OnGuard database are buffered internally by the Communication Server. If the number of events received exceeds the num...
02/02/2018April Daniels
How to configure video pop-up on alarm Procedure Steps From System Administration, complete the following steps: Create a Custom Alarm: From the Monitoring menu, select Alarms . Click [Add ]. Give the alarm a name. From the Device...
12/08/2017April Daniels
Symptom NVR Workstation greyed out when attempting to modify Resolution Check the failover subtab for the LNVR/NVR as well as each camera specified to see if they have a value specified for Failover Recorder . If yes, turn this settin...
10/30/2017April Daniels
Symptom Camera will not connect. Resolution 1. Ensure you have full admin rights as Administrator to LNVR, OGserver, the workstation where the Comm server is running, and one of the client workstations. 2. Verify automatic Windows updat...
10/30/2017April Daniels
Product Name Digital Video General Information Indoor Surveillance – (~7-8 FPS) –General Security Video –Office Environments Outdoor Surveillance – (~15 FPS) –Parking Lots –Faster Moving Objects ‘High Speed’ Application...
10/30/2017April Daniels
Product Name Video Terminology General Information Analog: M easured by physical (light, sound) changes Bandwidth: Data transfer rate across a network Bitrate: Number of bits transmitted over specific time (Mbps) CI...
10/19/2017April Daniels
Gathering logs for Digital Video Procedure Steps Please gather the following information below from the OnGuard Client, Prism Server, Prism Client and LNVR system, so we may further assist you. 1) Launch Event Viewer. · ...
05/03/2017April Daniels
Symptom While installing LNVR, an error occurs that states that LnrRTPPerfDll.dll failed to register. After rebooting to complete the install, the LnrRTPServer service frequently restarts/crashes. Resolution 1. Open cmd as an adm...
01/16/2017April Daniels
Symptom Installation of LNVR App Context Prereq is failing and following KB 1219 did not resolve the issue. Resolution 1. Perform a clean uninstall of LNVR per KB 1219 if it has not yet been performed. 2. Navigate to C:\Window...
08/31/2015April Daniels
Symptom Camera is online but does not record. This happens on Windows versions newer than 7.x and Server 2008, also in continuous mode. Live video may display and Wireshark of the camera displays smaller view size of LNVR ACK Windows. Resolut...