LDVR / GoVision / SkyPoint

Question What ports are used for OnSSI NetEVS? Answer Ports Used for NetEVS Ocularis Base Port Requirements IIS PORT: 80 Inbound IMAGE SERVER PORT: 7563 Inbound/Outbound MESSAGE QUEUING PORT: 1801 Inbound/Outbound NetEVS Manage...

Product Name OnSSI NetEVS General Information OnSSI Licensing for EVS Installation   The article is intended for installations of the EVS Management Server, specifically how the licensing must be applied. This information applies to bot...

Symptom SkyPoint license activation does not produce a C2V file, or ends with a local com error. Resolution This symptom might be caused by not having Admin privileges on the base server. There is a .exe file that must be run using...

Symptom After integrating a GoVision recorder in OnGuard through System Administration, you must import the cameras from the GoVision recorder. However, it will not allow you to import and shows a negative number of available licenses. Reso...

SkyPoint Base Licensing Requires Basic Disk for Licensing  Procedure Steps The SkyPoint Base Licensing application stores SkyPoint licensing information in Secure Storage on the hard drive of the Base machine. Because of this, the operating sy...

Symptom LDVR has a horizontal split screen with video blanking in the middle of the screen. Resolution LDVR had an incorrect format entered in the firmware load. There are two formats to chose for the display type: NTSC or PAL. If a camer...

How to setup Basic SkyPoint V1 Integration in OnGuard Procedure Steps Install and configure NetDVMS Recorder/Cameras. In the NetDVMS Administrator > General Settings > NetCentral Settings : -login* -password* -port = 1237 -IP = In the ...

Symptom When trying to pull up recorded video on an LDVR you get a "Time requested is not available" error message.   Resolution This may be caused by a corrupt persistence folder or by two of the same folder on different drive ...

Question Should the goVision add-on be installed on the OnGuard server or clients? Answer OnGuard add-ons typically perform the following two tasks during installation:   Publish a new panel type in the OnGuard database. Install the tr...

Symptom The upgrade from LDVR firmware 7.20 to 7.21 leaves old DLLs behind in the C:\Program Files\Common Files\Lenel folder on the LDVR, causing possible crashes of the LDVR services, and other possible issues. Resolution Follow the i...